Reviews for Papa Johns Pizza in Springfield, VA
Will never order from here again. First I found a hair on my pizza. Second the food was undercooked. The cheese sticks were not... even cut properly and half had no crust. Read more
I used to order pizza from here a lot. I usually came to pick it up in person. Always good. Just like any Papa John?s.
The lady who answered the phone was very rude. She hang up the phone on me when I called 50min after order the pizza to check in... if the driver is out for delivery. Read more
If I could, I would give it a zero. I am not used to giving a bad review but this was well deserved. I tried to order online, it... was not working, I called to place an order, no one picked up the phone, that was a sign for me to give up but I ended up goingto the store to place an order. I clarified 3 times that I needed 3 Pizza. While I was placing an order, there was already anangry customer who has cancelled his order (he gave me a warning too not to order here, I should have listened). Anyway, I paidand left the store and came back 20min later. I received 2 pizza instead and they missed up the toppings too. They charged me$17 for a large cheese pizza and $22 for large veggie pizza (only mushrooms, and black olives and they put onions even though Isaid not to). They wanted me to wait 57min for the 3rd pizza. I ended up going to another place and got my Veggie pizza with theright toppings for $11 something in 15min. Fast forward, When we ate the pizza, it taste it terrible and we could not finishit. It did not contain pizza sauce but more of tomato paste. I know that a lot of places get slammed with orders on Saturdaybut it still does not justify poor service and orders. I am definitely never ordering from this Papa John's pizza. BE WARNED Read more
Meh. The service was quick, and friendly? but the food was merely average, or below. (Which isn?t saying much.) Not any worse... than I expected for a chain pizzeria. I had a pepperoni ?shaq? pizza and an order of ?well-done? Buffalo wings. The flavorwasn?t bad? but the texture was horrible. While the wings were nice and browned, from having been run through the oven twice (Iappreciated the effort)? never-the-less? they were soggy. The pizza was doughy, and the dough was undercooked. Again, the flavorwasn?t bad, but the texture ruined it, for me. My first time trying Papa John?s, and my suspicions have been confirmed. It was awaste of my money. I ate one slice and two wings. The rest? right into the trash can. I won?t be back. Read more
Sorry, I'm sure it's not the store fault, but if you tell me you can't take my order, but I may place it online. Please make... sure you are able to recieve online orders. I ordered a pizza off the app, showed up at the store 30 mins later to my surpriseno order was there. As I go to look for my email confirmation, I notice it wasn't sent, then I check my card to see if I wascharged, I was. And behold, after waiting 30 mins then spending 5 mins in the store my order come through. Everytime I give papaJohn's a chance, it disappoints. Maybe I'll try again in a few years. Horrible. Read more
Found a piece of mopping brush. What more can I say say about this? It was like my middle-finger length brush hair.
Ordered online, Never received my order and still they charged me $50. If I could give a zero, I would give them.