Reviews for Dairy Queen Grill & Chill in St. Albert, AB

Best DQ I've had for quite a while and I have been to most of them. You can always tell a lot by the quality and freshness of... the fries and they were perfect. Great Bacon Cheeseburger and Julius was good as always. Service was fast and very friendly,great job all around! Read more

Small portion sizes and they water down the drinks like crazy. Also they charge you extra for another dipping sauce. What a... rip-off. Read more

What a lovely, clean DQ location. John has the most amazing customer service and I told him my husband and I were visiting from... Australia for a wedding and he helped us pick things my husband would like to try. He went above and beyond and he did this forevery customer. The food was lovely too! Your Australian friends, Dan and Addie. Read more

**Edit** I received a call from the store to make this right. Thank you to the store manager for reaching out as it sounds like... it was a glitch in the billing. $8.08 for a medium milkshake that is $5 and change on the app. When I questioned the price atthe drive thru window all I received was a ?yeah I know?. And for that price it wasn?t even fully mixed. Read more

I called a few weeks ago after having an issue with my order. Ronald and John were wonderful and went above and beyond to... ensure that the mistake was corrected and that I was happy. Mistakes happen, but how it is handled makes all the difference inmy books. Customer service is wonderful here I can?t say enough. :) Read more

Most stores offer puppy cones, but the location owners decide if they do or not. This location does not, and its really cheap.... The service was spectacular; the staff was so sweet, super fast, the blizzard was perfect... but I wont be back to this locationjust because this owner wont spend the 10 cents it probably loses the store to give out a puppy cone :) Read more

I brought my three kids into to celebrate awesome report cards. While there a sweet older man, who ididnt catch his name, that... works there was so sweet and kind. Came over and congrats my kids on a job well done!!! Its really put a smile on my face. Theother workers where super sweet and nice as well. Felt like the dairy queen experiences from my childhood! Read more

For 10 year's I have been buying my son's birthday ice cream cake. This location for the first time when I asked for extra... icing "put extra icing on!!!" I ask every year and offer to pay extra no person would do this. Pat on the back for you!!! Read more