Reviews for Burger King in St. Catharines, ON
Stood around for 15 minutes with another guy, they only took his order in that time literally doing one at a time. Don?t waste... your time. Read more
Updated review: Although this location has bad reviews, I decided to give it a shot for dinner. I enjoy Burger King often and... know what to expect when it comes to the quality of food. My order this evening was fantastic. The poutine was hot, full ofcheese and gravy. My burger was cooked perfectly, had the right amount of toppings and was prepared exactly like asked. Even thefountain pop was on point. Its nice to see that they are working out their kinks and turning into a solid location. I'm notcompletely convinced yet but figured I should update my initial review (see below). I'll give this location another chance nodoubt. Thanks for the solid meal ???? - upgraded from a one star to three star. If I get another delicious meal like this againI'll be sure to update further! Original review: Hours say they open at 10am. Its currently 11:02am and the security gate isstill across... What is going on with this location? I planned my day to stop in at the mall for an item and grab some breakfaston the way out. I'm off to Timmies I guess! Read more
They ran out of small patties and employee didn't want to cook more because they're closing in an hour. Manager runs out and... grabs a big patty and instead of just giving a bigger patty cheeseburger for all the waiting and inconvenience he took a drinkcup and literally use that to cut it smaller. Got the job done but lol come on. Have been giving this place a chance.... thereneeds to be more communication among staff, and more efficient burger builder OR more employees. There was no one else in line,just me, no one ahead of me and it took between 10-15mins to get a single meal and burger, plus me having to ask it to even begiven to me because it's sitting waiting in the hot bin. The front man service is very nice and apologetic but if they were justmore efficient overall, worked better as a team, he wouldn't have to apologize so much. I'm not sure if it's more staff,different staff, better training, more communication or a mix of everything but there is definite room for improvement in allareas. Read more
Worst customer service ever. I couldn't order thru app and they didn't seem to care and would do nothing. Shoved me off like I... wasn't even there or that I waited in line for 15 minutes . Just goes to show how slow they are there. I am calling head officeand will NEVER go there again. And to think I was excited they were opening. Won't surprise me if the eventually close upshop. Another time I went they had no fountain pop and offered cans of only coke. Read more
i ordered a whopper meal here and got some double bacon burger. spent $19 to get a completely wrong ordfer and someone else got... mine. i called to ask what they could do abiut it and they yelled at me telling me they can't do anything. wouldnt take my nameor number. completely dissapointed and never going again. Read more
Worst burger king there is one person making the food because the owner is probably too cheap to hire.more people. Last time I... ordered whoppers they used egg buns because they were out. They should have told me. Worst whopper ever. I'm sure they could'veprepped better or called Ontario street for some buns. Its not like it's crazy busy there and they ran out of a huge stockpileunexpected. I won't go back. Read more
Slow, slow, slow. Three employees on a Saturday lunch??? I feel bad for them but no sense of urgency. 2 skip drivers waiting and... 15 people in line. Where is the manager? Read more
Amazing friendly staff Harpal is the best manager there if there is any problem he gets to the bottom of it an fixes it an clean... location Read more