Reviews for Dairy Queen Grill & Chill in St. Catharines, ON

Was just at the mall (July21st) with my daughter. The girl working was on the phone and rudely said she was closed and kept... walking to the back of the store. Worse service; it was only 8:45pm restaurants beside were still serving. Read more

This location puts essentially no toppings that are included in the purchase into the ice cream. Even if you pay extra you still... don't receive a normal amount of toppings mixed in. Would mo recommend wasting your money here. Read more

I purchased a box of Dilly Bars - I originally wanted the ice cream sandwiches which they did not have, but chose the Dilly... Bars. I have purchased the sandwiches before and received 10 items in a box (if I remember correctly) at a cost around $20. Iwas charged $22 for the Dilly Bars. When I get home - there are only 6 in the box. I checked the Dairy Queen website - a box of6 is only $11.99!!! I called the store to find out why and was told that she could not handle my call!!! I believe $22 is veryincorrect!!! Not pleased at all - watch out and check what you're actually getting for the money. I gave it one star because thegirl who waited on me was at least friendly - over-charged me, but friendly. Don't think I'll be visiting Dairy Queen in thefuture. Read more

Ordered the brownie and OREO cupfection and she gave it to me without Oreos, told me they cost extra to add them on and that... they don?t come with it, I said it?s in the picture and name and she said ?that?s just the name, we don?t add them.? Wasn?t thefirst time I?ve had issues, small topping portions in the blizzard, overcharging, poor service but it was my last time. Read more

If I had my own way, this review would have no stars. I have order twice from this place at two different times. The first time... I order was in the summer last year. I order a banana split and the portion was small. I was disappointed! Then the second timeI order was two small sundaes and a large sundae and once again the portions were small especially the large sundae it lookedlike I ordered 3 smalls. Which again I was disappointed. So told my wife we are done going here. We are going to Hartzel andI'll show you how a large sundae should look like. And she was surprised on the differences. So don't waste your money herebecause its not worth it, especially with all the bad reviews. Two things need to change is, how they serve their ice creamportions to customers or the management needs to be changed. Read more

I went to this DQ on April 7th, and the lady at the cash register tried to take my debit card out of my hand to put in the... machine to ?help me?. Then she charged me $8 for a small blizzard, which are normally $5-$6. When I asked her again to makesure it was small, she said that?s the price. She refused to give me a receipt for the purchase, which shows me she wasscamming me. Also she didn?t blend the blizzard either, if you?re going to over charge me at least put in effort. Do not cometo this DQ, I will never be returning. Absolutely disgusting behaviour. Read more

Ordered two OJ and they were tasteless. Took it back nicely told them he made another two for me and they both tasted same and... refused to give me money back. Literally it?s watery and White . Orange Julius is supposed to taste like orange and be orangewith a ice consistency. Nope . $15 wasted. Never again Read more

Very bad experience I had in this dq. The orange juice tasted and lioked like milk shake. The server refused to refund for the... order. The server started arguments with me and judged me. I would be reporting this to food and safety inspection agencyNiagara. Read more