Reviews for KFC in St. Catharines, ON
Good Customer Service, The guy named Basil who took our order was so good and nice, He clearly detailed about the prices from... the menu items, and the food was tasty too, Read more
Absolutely terrible. Ordered pick up yesterday while at work. I got a notification saying my order was ready. I show up to the... store and it hadn?t even been started. Missed out on at least 10 minutes of my 30 hr lunch break for that. Somehow the frieswere ice cold. I saw the cook in the back texting for about two minutes straight before reaching beside him to hand the alreadypacked order through to the front lol. DoorDash refunded my order. Today I tried to give them another shot because I had creditsnow and my first choices to eat don?t use DoorDash so KFC it was. I scheduled a pick up order for 1:15pm when I would bestarting my lunch. It said the store accepted the order and then the pick up time was 1:25-1:30. Whatever. Then it changed andsaid 1:40. Not impressed again but whatever, I could probably work around that with my coworkers because I had some notice. Afew minutes later at 12:44,(an hour before it said it was going to be ready and 30 minutes before my original pick up time) itwas ready. So I had to scramble with my coworkers to cover me to be able to take my lunch suddenly a half hour early. When I gotto the store and informed them, the guy at the counter went into the back and came back out front and said it was the lady inthe backs fault and didn?t even apologize. I said you should make sure what the times are because I booked it for that for mylunch break and it made things difficult. He wasn?t even looking at me, still didn?t apologize and started taking the nextcustomers order. It was incredibly rude and seeing as I was being polite, a simple apology would have been great but couldn?teven get that. Terrible customer service. I will not be back just for this reason. Edit to add: looking at your reviews andrecent reviews, it?s apparent that some staffing changes need to be made. You have awful reviews, a lot pertaining to customerservice. As a business, I?d try and rectify that. Read more
I have been to many kfc/taco bell and never have I gotten anything like this My tacos were cold and runny went to show them and... they did nothing ?so disgusting i will NEVER come back here. Read more
I am not visiting this restaurant again. They charge me $3 for two Ounces of gravy, $3 for salad that they missed and the meat... was cut in half. Even more, they overcharged me and i presume the meat are not supplied by the company. Read more
Bad food quality. Very oily chicken. No value for money.
Worst service I have ever seen. The guy on the counter understand what I ordered therefore he charged me extra. And then when... the manager returned my money she said it will be returned on my account. But when I saw my account today. The money was notreturned to my account. Infact now I have paid twice. So I am charged extra. It is so bad. I have paid extra. I don?t know whatthey did but they haven?t returned my money yet. And charged me extra. Worst place in St. Catharines. The food was also notworth it. Read more
Food was to be expected. Only got one sauce which was not enough to finish my popcorn chicken. The cashier I swear wasn't... speaking louder than a whisper. This is a busy mall, it was impossible to hear them. And 86 cents for a refill!? Who charges forrefills? Your pop comes in a giant bag of syrup that you mix with carbonated water. It costs you like a penny to produce it.You're already overcharging me for the food, at least let me get a refill for free. Super disappointed. Read more
Food is absolutely good! Thankyou tacobell for a nice service that you guys have.