Reviews for Tim Hortons in St. Catharines, ON
Cherry is the reason me and my team go here for our daily coffees. She is always kind and efficient with our orders.
Literally the worst Tim Hortons I've ever stepped foot in. Workers are all ignorant. Ordered a coffee and bagel this morning.... Bagel was literally thrown at me. Not even toasted or cut. This is highly unacceptable and quite frankly ridiculous. Customerservice doesn't exist at this location. Avoid. Avoid. Avoid. Wouldn't recommend to anyone. Read more
The food and tea are great but there is a young guy who works the cash this morning didn't say one word the entire time while... taking my order, didn't greet me, had a miserable look on his face the messed up thing is it happens every single time I getthis same guy. DEFINITELY WILL NOT BE BACK HERE AGAIN BECAUSE IF THIS GUY! Read more
I am extremely upset and horrified. Today I ordered a DECAF medium coffee and instead they game me a normal coffee. Here?s the... thing, I have a chronic condition that affects my brain if Ihave large amounts of caffeine, as well as a heart condition. Whichis why I must drink decaf and not normal coffee. After drinking my coffee today I had an episode from my disorders from thecoffee that put me in the hospital. Last week a similar Incident happened where I got an iced coffee for my coworker with milkspecifically and not cream as she is allergic and they put cream in it. Luckily I could see the colour difference and caught itbefore it killed her. If you have health issues and require the drinks made a certain way, don?t come here. They will harm youby disregarding your conditions and specific requests. This Tim?s is dangerous. Read more
The old hag of a superior is SO RUDE to both customers and the workers. I went in today for a iced tea, and her tone was... combative, her attitude was unnecessary, not to mention her being bitter to her employees. Absolute unacceptable behaviour.Shout out to the worker with delight dyed purplish white hair, despite your supervisors bitterness you tried to keep theconversation friendly and kind. Not to mention when the bitter woman was complaining about breaking a cup, you still tried to befriendly to her. Read more
For over a year this was my favourite Tim Hortons in the morning. Quick, friendly, accurate service. Even if there were 10... people in front of me in line at the drive-through I was out in less than five minutes. In the last two months it slowed rightdown. Now I wait at least 10 minutes in the drive-through in the morning before work, and it?s hit and miss whether they havedonuts. If Tim Hortons is known for donuts and coffee they should have donuts ready all the time. If all they?re going to havehis muffins they should offer you the muffin at the donut price. Extremely unhappy. On top of this they?ve gotten my coffeeorder wrong more than four times? I order French vanilla and end up with coffee and don?t find out until I?m already at work.What happened to my fast friendly accurate service? Read more
Ordered a bagel, toasted with butter and I received a bagel so hardly toasted that the butter wasn't melted. Asked the guy doing... the food if he could run it through again please, guy took the bagel threw it out and made a new one. This is what I received.All the while the employee didn't say a word to me. Got a refund. Happened Aug 6 9:30 am Read more
Honestly disappointed, ridiculously expensive prices for soggy tomatoes and brown lettuce I didnt ask for, since when is a... breakfast sandwich on a bagel suddenly a BELT? over toasted and dry as hell. Idk who the folks are that are working today butcould you teach them how to listen and to make coffee WITHOUT a mouthful of fkn grinds at the bottom. Tried to keep it simpleand you still couldn't do that right. Read more