Reviews for Tim Hortons in St. Catharines, ON
We went in to get some dinner after being at the hospital, it was around 6:45pm. We waited multiple minutes to be served because... all the employees were hiding out in the back. First they said they had no bacon, so we tried ordering another sandwich in whichthey said they had no buns or bread, just bagels. We decided to go to Wendy?s for dinner instead and just order an earl grey teaat Tim Hortons. After paying, they told us they had no earl grey tea. What Tim?s has none of these!? That?s like going to A&Wand they tell you they have no burgers or no fries! To top it all off the garbage was overflowing and the place was a mess.Giving 1 star is generous. Read more
I have never got an order right when ordering from this location. I have been told that they can?t make sandwiches before noon,... they give you soup that is just basically broth with nothing else in it. This is the closest location to my work, and everyonein the office goes here and has had A very terrible experience. Read more
Service is mediocre. Drive-thru is always busy. I?m guessing it has to do with staffing issues, as there never seems to be... anyone around to take your order. Read more
You ask for dark roast and half the time you get regular roast and don?t notice until it?s too late. Also, why do some stores... have better tasting coffee than others? Zero standards. And the overnight woman is rude and takes a while to answer the mic. Read more
Management at this location is a disgrace!!!!! Visited this location yesterday. Drive thru was busy so went in. There was one... person on the counter. It was her 3rd shift. She was alone, clearly overwhelmed and had no help. No management, 4 people in thebuilding. She left the counter in tears when one off the drive thru staff said he'd help. He made one of my drinks, I ordered 3,the lady came back after only enough time to dry her tears. She took the next order and the gentleman who 'helped' her went backto drive thru without finishing my order, so when the last saw that I was still there, she finished my order but was soflustered. Who sets their people up to fail in such a way? That poor soul on her 3rd shift. I'm so sorry you were put in thatsituation. Read more
Good coffee. Nice based good. Ans some times you get staff that' will make your day.
Dine-In is open. Not sure why Google indicates that it is not. Great location to relax and have a coffee. It is insanely busy... in the morning inside and at the drive-thru. It is a Dual lane drive-thru as well. Clean Washrooms and Clean interior. WiFiis always down at this location. Read more
Had a mobile drive-thru order. Said there was no more cold brew. Subbed for Iced Coffee. Ultimately paid more because cold brew... was more expensive. Wasn't offered a Refund. Didn't even upsize to compensate. Read more