Reviews for Baskin-Robbins in St. Louis, MO
Great service! Friendly staff, delightful selections of treats. 10/10 would visit again.
I will drive 10 miles just to get my FAMILY'S HAND packed frozen treat.DO today7/26 I purchased 3 waffle bowls an the young man... put the frailge bowls in the same bag as my 3 large containers of hard frozen ice cream. I came HOME w/ waffle crumbs. ((E) inst.louis. Read more
Love this location! It?s always so clean and the staff members are efficient when there is a crowd.
Horrible customer service, went in for a late night snack after my sons baseball game today, July 5th at 9:00 pm. All three of... the workers were very rude and hostile, one of them threw my ice cream on the counter and rolled her eyes. Horrible service Iwon?t be returning. Read more
I will never be going to this location again. The ice cream is great but the employees have very little care for customers. I... went here for the first time a month ago and found a very long strand of HAIR in my ice cream. I was given 3 free scoop cards touse on my next visit. When I went with some friends to use them, they would only let me use them on a single large scoop. Theyrefused to let me use 2 cards on two scoops in the same cup (which would cost less than two single scoops in two separate cupsso it would be a loss for me). I then decided to get two more single scoops but my friend wanted a smaller scoop. They thensaid it wouldn't work cause it was a smaller scoop and not a large scoop so they had to give us more ice cream before they couldaccept the free scoop card. WHY? It's like trying to pay for a $10 item with 2 $5 bills or a $5 item with $10 and beingdeclined both times. It's pointless in the scheme of life to worry about such small things but it's also equally mind bogglingwhy I could not use a more valuable thing to pay for a cheaper thing. The most frustrating part was how the employees seemedvery upset with us while we were very polite. They seemed mad that we were trying to use the free scoop cards. Read more
My wife and I have a really enjoy their ice cream. They may be a little bit on the high side for the size of the scoops. It... would be cool if the employees expressed a little bit more joy. Experience is just important as quality of food. What acertainly been a five star. But will be back nonetheless. Read more
I love Baskin Robbins don't get me wrong I'm obsessed with gold medal ribbon ice cream and I had a major pregnancy craving for... it last night. When my husband son and I decided to go get ice cream last night google said they closed at 9pm that's totallyfine but we got there at 820 pm no one was there and the doors were locked and we were really looking forward to ice cream. Wecame all the way from south city just to get it because my husband wanted to satisfy my pregnancy cravings only for us to bemajorly disappointed with no ice cream Read more
I had such an amazing experience the staff was remarkable when dealing with my children and I. A special shout out to Ali who... served us and treated us like we were family. She deserves a raise for sure.Would go again and bring many friends !!! My kidsand I loved it Read more