Reviews for Jimmy John's in Sappington, MO
This is the most bizarre Jimmy Johns location. I?ve showed up to this location over the last couple months (late morning, early... afternoon, early evening etc.) and there is never anyone there. Lights are out, hours are posted as them being open but yet noone is here. Seeing this as a regular trend amongst other reviewers I?m surprised JJ corporate has not stepped in here. Read more
Please don?t support these thieves at all. Ordered online months ago and my order never got delivered. I called the store about... 4 times a week for over a month and nobody would answer the phone. Still haven?t received a refund of any kind. Don?t give themyour business! Read more
Purchased two Turkey Tom sandwiches only one was made properly the other one didn't have tomatoes or lettuce. Plus we paid extra... for cheese which was on both sandwiches. When I called the manager said "oh sorry there's nothing we can do about this".Really??? Terrible customer service. ???? Read more
They dropped the ball on my online order. Place it before noon, got a confirmation and NOTHING. Called the store-no answer. It's... 5:30 pm now and my order is "out for delivery". This happened a few months ago as well- so twice. So this IS how they roll andaccording to the comments this happens A LOT. My suggestion is to hire technical support that is capable of fixing this problem.You've had plenty of time. Read more
Ordered and paid for food delivery. Got a message after 2+ hours that it was out for delivery. Never arrived. Third time this... has happened (shame on me). Based on my experience and the reviews below, this is exactly how this location rolls. Read more
I have been to this restaurant 3 times. The first time there was a hand-written sign over the drive through speaker that said... "closed early". Today there was 1 poor employee taking orders, making sandwiches, working the drive thru, taking deliveries,etc. She was doing a heroic job but I still waited in the drive thru for 20+ minutes (it was not busy). Read more
If I could give this 0 stars I would. Placed an order at 6pm last night via the mobile app and it was accepted and confirmed.... Called at 7 to ask when my sandwich would be delivered and no answer - voicemail is full too. Turns out they were closed. Triedcalling again at 11am today and I guess they?re still closed even though it says they?re open because no one is answering mycall. This is ridiculous. If you?re closed, update your hours so the app doesn?t accept orders for this location. Now I?m out$15 and since this is a franchise JJ customer support can?t do anything about it. Read more
The people taking orders in the drive through were extremely rude. It is like it is an effort to take the order. Unfortunately... the sandwiches are good. That does not make up for being treated poorly. Read more