Reviews for Ruiz McDonald's in Olivette, MO
This has to be one of the worst managed fast food places in St Louis. In general it seems that they are doing you a favor when... they acknowledge your existence and actually come to the register to take your order. From what I have seen they are moreinterested in chatting with each other and checking their phones than doing their job. Today was no exception. I do notrecommend this location whatsoever. Read more
Went to this McDonald and got threaten by the store Manger Christie bc she rang me up for bacon that I didn't ask for. She was... really upset as if she didn't do her job correctly. The food was not fresh and this was the worst experience that could haveturn left. I called the store manager Chris and he was nonchalant so I will be taking this further. Read more
St. John location no one answered the outer drive through speaker. Sat there for 20 minutes. Finally went directly to window. ... The person at the window had no mask on, no gloves, said no one had the headset on for the other window, had a very poorattitude towards customers . The person handing out the food and other employees had no masks or gloves. How many people arebeing exposed to the virus by these employees? Read more
I was served old french fries. My order was two large fries. I shudder at the idea of how terrible things could've been had I... ordered more items. Here's an idea, make a system so simple a child could perform its actions proficiently. Oh wait, you alreadyhave that system and it still doesn't help. haha! Read more
Great place to go to for your first job!
Nasty ???? food never get the order right horrible service And McDonald?s should be ashamed to keep supporting them to provide... such horrible service. You pay for education but yet have so many uneducated people I ordered with the app and was charged atstore and in app then was lied ???? too saying my card was declined. I am extremely upset ???? then they say sorry come back whothe hell has time for that . I am tired I want my food right the first st time and not to pay 3x for food that was pre paid for Read more
Every single one of their stores I have been to just gets worse and worse the service is terrible and the orders are always... messed up. The employees show no concern at all and the wait times are the longest I?ve ever experienced. Anymore if I walkinto a McDonald?s and see Banducci Enterprises on the door I turn around and walk away. Read more
This place doesn?t even deserve 1 star. If there was an award for worst customer service, this location would win. I don?t... usually write negative reviews, but I?ve given this location a chance time and time again given their close proximity to myhouse. Every time I come to get food, I swear it gets worse. The buns on my quarter pounder were hard, the fries are alwayscold, the workers are always yelling loudly at each other and not paying attention to the customers. I sat in the second drivethrough one for 15 minutes along with several other vehicles, before someone came over the intercom and said the second lane wasclosed. We pulled up to the window, told the lady at the cash register and she didn?t know who told us that, the second lane wasdefinitely open. This place needs to do a LOT of hiring and firing, the people that work here aren?t even competent enough towork a fast food job. The McDonalds at Clarkson and Manchester is literally ran by people with special needs, and they do abetter job BY FAR than this location. This store needs bought out and revamped. TERRIBLE LOCATION. STEER AWAY. Read more