Reviews for Whataburger in Stafford, TX
Whataburger is one of the few fast food places that are consistent. I appreciate that. I've never had a bad experience with... customer service either. They're great people who take pride in making the food. The location in Stafford does have a habit offorgetting some items, but other than that it's quality hot food with a smile. Read more
Ordered the usual WhataBurger combo to go. Get home, open up the burger and the BUN was falling apart! Why? Because the bread... was OLD & STALE. DISGUSTING! And whoever cooked it could easily see that but threw it together anyway and served it anyway. Alsotheir cook did not put tomatoes or lettuce on the burger either. This is something Corporate management should correct ASAP. Read more
This was the first Whataburger that I've been to in a very long time, where BOTH the drive through young ladies, Ms. Debra & Ms.... Armani P. was extremely pleasant and had great customer service. Plus, the line went quick and my food was fresh and hot. Read more
Customer service was fast although when I pulled up they needed a minute. There were four cars ahead of me. I ordered the usual.... Bacon burger with cheese extra pickles and mustard ketchup. No onions tomatoes or lettuce....they repeated it. I confirmed. Theyasked my name for the order. When I drove home with my order and unloaded my car from the morning my food was obviously cold. Ido not live close to this one and was not eating in the car. My bread was wet, soggy, nasty from the lettuce. No ketchup justsoggy bread with mustard. There were the tomatoes too just leaving their seeds all over my burger. Nasty. I took a picture forreference. As expensive as it is to go to Whataburger you'd imagine you'd get a burger correct after repeating the order....confirmed the name...I could even understand if they were slammed ...but there was one person behind me. It was 11am. Verydiscouraging Read more
Love this Whataburger chain. They greeted me when i come in and they are very friendly, constantly checking if everything is ok... and even serve you food and drinks if you want to. The portion is generous and food are prepared fresh. My online order was alsoon time. I have never been served so well in a fast-food restaurant! It?s the best here. Their sweet/unsweet tea is also thebest Read more
I ordered a Sweet and Spicy Bacon Burger medium combo. When I got home and took a bite from my burger, I noticed tomato. I took... off the top bun and saw one patty, bacon, cheese, pickle, and tomato. I was given the wrong burger. On top of that, my receiptand the receipt on the bag showed I ordered a Sweet and Spicy Bacon Burger. And the cherry on top, the wrapper my burger was inhad the sweet and spicy sticker on it. I don't understand how my order could be messed up. P.S. I ordered my food at 4:55pm anddid not receive it until 5:09pm. I don't know why I go back to this location. I've lived in Stafford/Missouri City for manyyears. This location is ALWAYS SLOW!! 2 stars because the food was hot. Read more
I have always been skeptical about whataburger. But it seems that this branch is quite good in its mannerism. As far as food is... concerned, they comply with their standards. However, it is ultimately employees who determine the customer experience. Andbelieve me, they work hard to make those ends meet. From cashier to the bus boy, they are all very humble, respectful andprofessional. I would recommend this place. Plenty space and clean environment. Read more
When I walked in there were at least 7 people working but no one acknowledged I was standing there waiting to order. Once they... did take my order, the girl acted like I was bothering her. Read more