Reviews for Subway in Stafford, VA
App didn't register order. Charged me when I ordered in the app and then had to try to get the money back. Another customer... was having the same issue while I was there. Don't use the app to order and don't expect any customer service. Read more
Delicious sandwiches, hardworking and accommodating staff and clean restrooms on a horrible travel day. We had been stuck on... northbound 95 for more than 2 hours crawling on a Saturday morning in the pouring rain. Exited to be stuck another 30 min onJefferson Davids due to a nasty accident - car off the road into the woods. We were exhausted knowing we were only 4 hours intoour 10 hour ride north. But the Subway personnel were kind, smiling and it was very busy with thankful travelers using theirrestroom and ordering great food. Even my 76/80 year old parents loved their sub as we continued traveling - much more refreshedthan when we had pulled in. When you are exhausted, it?s the kindness of a smile and the way you are treated that really canmake all the difference. Thank you Subway staff from Saturday 8/7 around noon. You are very much appreciated!! Read more
I was worried at first when I got there and only saw one girl working, with a short line building. She was amazing, super... friendly, and made everyone's order super fast and correct, especially considering her circumstance. As a food service person Iapplaud such efforts to be positive and hard-working even in a situation like what she was dealing with. My only disappointmentis that I didn't get her name. Read more
Their customer service is awesome and I had a good experience with a situation where I forgot my bag and left the place, then... they placed it in a safe locker until I came back to collect it. Donovan, he is the one who did this great job. Highlyappreciated!! Read more
I think this is my first one star review. I waited a long time to share my very poor customer service experience at this Subway.... It was unfortunate. The manager/owner working the day I went in was unprofessional and not very customer service oriented. Shetook the customer that came in behind me before asking for my order or even greeting me. Read more
Staff was friendly and for the most part, the sandwich was good. My bread was still pretty doughy though which is a strong... deterrent. It would take a good coupon for me to return . Read more
Arrived at 7:45, because website says they open at 8 and here it is 8:44 and it's still not open. One girl showed up at 7:50 (10... minutes) before the store is supposed to open and she saw me sitting here but still has been taking here sweet time. They lost alot of business this, because while I've been sitting here 3 different groups of people (workers from across the street) havecome and gone irritated. Crazy!! Hope management knows this happening. Read more
This is a review for the Subway App. DO NOT USE. Placed order, was charged. Store had no information on the order, verified... right location. They were not interested in me showing that I had ordered. Ended up paying for another meal. Corporate would notissue a refund either. Again, DO NOT USE THE APP TO ORDER. Read more