Reviews for Dunkin' in Staunton, VA
Went in ordered a croissant with egg only and a few doughnuts , got doughnuts and went to counter to wait for Croissant .Waited... forever and then people behind me get there food . I questioned it and they got together and had charged me for a sausage eggand cheese croissant , so they said they would make it now they did and I said ya all charged me for sausage egg and cheese ,cashier rolled her eyes at me and pointed to end of twenty person line . I told them I have been here twenty minutes alreadyforget the dollar something they over charged me but I won?t be back . We go there every week over the past not going anymore .I know people make mistakes I?m fine with that but I?m not fine with rudeness . Read more
The best dunkin around! I was struggling to find a new drink after the hazelnut swirl was discontinued and Jules hooked me up.... Amazing customer service and my order is consistent and delicious. Read more
Stopped in for a delicious decaf iced coffee and an English muffin sandwich. Great service, clean facility, and really pretty... chairs :) Helpful staff! Read more
Would be no stars if it would allow it. Rude staff, walked just before 8pm, racks were loaded with donuts open sign was on... My... partner had to use the bathroom. In the meantime the girls that were working were to busy cleaning and didn't bother to greetcustomers coming in the door or let anyone know they were getting ready to close. Then one piped up "just so you know it's now8:03 and we are closed." Zero professionalism. Zero customer service. This place has gone from bad to pathetic. Don't waste yourmoney or time. Read more
Hash browns were not it!! Everything else we ordered was great! Definitely good if you are in a hurry. The service team was... super accommodating and the app was easy to navigate. Read more
I told the sweet young lady at the window that I have got to say, this is by far my favorite dunkin! My food is always fresh and... so good! My drinks are always delicious, I have never had a bad experience, y?all rock!! Read more
Sad to see all the bad reviews. I had a great experience! Bright, clean, cheerful place, crew having fun with their jobs. I'm ... grateful someone is coming in to work now! Read more
Ordered a medium hot matcha latte and thought it felt sort of light, took the lid off in the car and realized they barely gave... me a small size worth of actual liquid. Tastes good but I feel like I got ripped off Read more