Reviews for Papa Johns Pizza in Staunton, VA
Ordered two pizza bowels at 6:20 went to pick them up at 7:00 they told me it whould be about 20 to 30 mins thats not right my... order should have been ready. Read more
4 out of 5 past delivery orders were missing items and were incorrect. 1 time they sent the driver to delivery the correct... order. The other times they said they couldn?t do anything/ I?d have to drive to the store. If you are messing up this muchjust offer refunds and let me keep the food. Won?t order here again. Read more
Live 5 minutes out from this store. Waited for over an hour and a half for a one topping pizza. Driver was ?on the way? for 30... of those minutes. Not sure if they were using map quest or are just directly challenged even though the address provided comesup easily. Luke warm upon arrival. Horrible customer service. Better off going somewhere else. Read more
Bless that poor driver. He handed me my pizzas with a smile. The pizzas were barely warm because they left the store more than... an hour before. We're 10 minutes from the store. I was given a delivery time of 55-67 minutes. My pizzas arrived almost exactly2 hours from when I placed the order. I called and was told that they are very sorry but they only have 1 delivery driver. As aformed food service worker, I never leave bad reviews. After reading all of the reviews similar to mine I felt the need. Thisrestaurant is severely understaffed and I question the choice to continue taking orders that consistently they are unable tofill in a timely manner. And based on the reviews this is an ongoing problem. Read more
So I just have to drop on and edit this review because of the man who was working on Tuesday I'm sorry I didn't get your name... but you were working alone my mom was craving pizza so we called in an order and it was the best pizza we've gotten from thislocation in a long time which is saying alot about this nice guy who was working solo out order was correct and delicious and hedidn't complain at all.... Old review we went here to get pizza usually it's decent tonight however was a different storyordered two the works and one bacon pizza one of the works had everything on it the other one had alota olives but no meat ofany kind a hunk of green pepper and nothing else does this look like a the works pizza and multiple people were working whocontinued to complain but couldn't get our order correct Read more
This Papa John?s location has not disappointed. When ordering delivery, it comes within a decent time and hot. Ordered carry-out... and the pizza was hot and delicious. Employees friendly and helpful. Will continue to be a customer. Side note: ended up stuckin the parking lot and the two employees inside helped get the car unstuck without being asked. Read more
So...ordered a pizza last week from Papa John's in Staunton. It took a while, and it was standard Papa John's. Pretty much... what I expected. Their delivery email told me it would about an hour. No big deal. Never complained, because they were upfront about the delivery time. Today, I got a coupon in the mail from them for a free pizza, because the delivery time wasn'tup to their standards. Thanks, folks. It's not often that a company just makes it right, without any prompting. Especiallyseeing that staffing is hard right now, it is refreshing. I'll take you up on that free pizza, and probably order from you moreoften. Read more
I think this papa John's microwaves their pizza. Dough is flat and dense and has a strange almost undercooked color. Do not... recommend. Read more