Reviews for Ben & Jerry’s in Sterling, VA
I love the shakes from here! Erica (Hope I spelled her name right!) was super friendly yet professional. I was short after using... a voucher and the system wouldn't take my card so she used her own coins to make up for the deficit. Also made sure to wash herhands and keep things clean and sanitary. Both her and Mike are two wonderful employees who care about customer service. Read more
Arrived before 8:30 and both employees stated the hours on the kiosk were pre-covid hours and they don?t close at 9. Meaning... they must close at 8 although hours on google and the sign state 9. Read more
Staff was so friendly and helpful. First time being here and because of her service I will definitely be back. Ice cream was... great and fulfilling. Thank you Ben and Jerry's! Read more
Came here while shopping in the mall and the employees are so nice and friendly. They were very patient while I was trying to... figure out what flavor to pick and offered their favorites as well. Will definitely come back again. Read more
Yes, we came late. But, no vanilla or chocolate. I was told there was no strawberry but one of the boys had already given that... to me. Turns out. the other guy just didn't want to scoop hard ice cream. At least Not until 3 pretty young ladies came up afterone person had been turned away because of the time. Then, the big guy decided he could scoop vanilla.Not happy. Read more
The owner reached out and rectified the situation in a polite and professional manner, so I am updating my review to reflect... that. __________________________________________________ Closed half an hour before the posted closing time and turned us away. Read more
On a day when the temperature outside was 100 degrees packed with people wanting to cool off. Located in the food court and you... can?t miss it. I always have vanilla but today tried the several flavors of coconut and it was delicious . Read more
The guy is always gone somewhere. Ridiculous service and mostly out of flavours. Don't come here.