Reviews for Pizza Hut in Sterling, VA
Pizza Hut location on Algonkian Pkwy (next to 7-Eleven and Shell Gas Station) is awesome. The location is very convenient, and... they have the drive through window for carryout orders. Staff is friendly and prompt. Read more
They have done a fantastic job since they opened this location and we have never had an issue. Always on time as well.
At least the third time in the last few months where a pizza was either awful or wrong. I keep giving them a chance as they are... the closest to me and I love their pizza (when it?s right). Tonight?s pizza, no sauce whatsoever. If you really just wantpizza and don?t care where it?s from order from anywhere else. Manager is rude and just wants to get you off the phone. Read more
Quick, easy online ordering and great location with a drive up, pick up, don't even have to get out of the car. I usually order... from my home computer, leave to get the pizzas and by the time i arrive (about 10 minutes later) they're hot and ready to go. Still hot when I arrive home and am the hero with dinner! Friendly faces at the window. Read more
Excellent reception and service, even got our pizza done a full 3 minutes before the allotted time on their website. This one is... a great local spot for pick ups and delivery. Read more
This location has the worst customer service I have experienced in a long time. Tried to order delivery and was told there were... no drivers available until 6, that's fine. Waited until 6 to place the order, got a call explaining that it would take 1-2 hoursbecause of other orders, fine. 8:30 I check the website to see that it says the pizza was delivered, but I had checked the door4 times before then and nothing had arrived. Attempted to call and find out what was going on, waited on the line for anestimated five minutes before someone picked up and hung up immediately. Then proceeded to drive to the location, get sassed atby lady behind the counter telling me the invisible pizza was in fact delivered. I got a refund and the woman behind the countertells me "we have pizza if you want pizza" as I'm walking out the door. Reading recent reviews for this location explains a lotand I will not be supporting this specific Hut anymore. Read more
We ordered a custom pizza thru the Pizza Hut site and the pizza came in wrong with pork in which my daughter is allergic to it.... We called there and manager was blaming door dash for the delivery in which was someone who made it at the store. Worst customerservice we ever had. And we like this place and they gave us hell. Unexpected horrible experience we had. Didn't apologize atall. Trying to give store credit and not giving money back at least for the wrong pizza. We even told them to come and get thewrong pizza and deliver the right one. Said that wasn't possible Somehow this app has 1 Star the lowest to add here Don'tdeserve 1 at all. [ Add photos Read more
Pizza Hut is bad compared to marcos. Service and quality. Hands down