Reviews for Jimmy John's in Sterling Heights, MI
FURTHER UPDATE: I was told on here that I'd be given a credit. I was not given a credit under my number. When they messed up a... giant #14 I got three days ago, they messed it up and when I called, I was then given a credit for that one. Although, when Iredeemed it, it wasn't for a giant, just a regular. This is by far the worst JJ's location I've ever been to. I keep goingbecause it's by my work. But if I was you, I'd avoid it all together. UPDATE: IT HAPPENED AGAIN. SO I CHANGED MY REVIEW TO A 1STAR. This location is a 3 minute drive from my job. In the last month, they've messed up my order 4 times, two of which werein the same visit. This time, there was no extra mayo, there was tomatoes on it and the other didn't have the vinegar and oilthat we asked for. I might add that the tomatoes had the bitter yellow core in them still. Last time, we went inside to ordersince we had more time for lunch. My #14, which I always get, didn't have any roast beef on it. When I asked for it to beremade, they remade it with roast beef, but put tomatoes on it, with the reciept right in front of them. So I asked to have itremade a second time. When it was done, they set it at the end of the make table and left it there for 5 minutes while mycoworker was basically finished eating. I had to tell them we came together and wanted to eat at the same time. They offered noapology or anything. Freaky fast and freaking wrong, every time without fail. ???? Read more
Today was a great day at this Jimmy John's my food was great everything was so fresh and good. And I got everything in my order... God Bless All The Staff Today Thank You For Awesome Service ?????????? Read more
8/9/22 @ 7:15PM Ordered a Giant Vito #5. Modifications were not added. Sandwich was soo small and skimpy. We frequent this... location so, I was very disappointed.. No mayo no extra lettuce and onion. No oil and tomato was soft and mushy. If I wasn't onmy lunch break I would have taken it back! $20 down the drain. Spoke with the manager Mike who was very argumentative and didn't rectify the error. Whoever owns this location should find more experienced and mature management. Read more
listen, i am not a karen as i have worked food and customer service. i just have to say that the cashier was so rude and my... sandwich was so messed up. she was visibly rolling her eyes at me and my younger siblings. short snappy responses. none of uswere giving her attitude and were all polite and straight forward with what we wanted. we were also the only people in theestablishment and it was over an hour before close so there was no need to be so short and rushed. BESIDE all of that mess weget home and my sandwich is literally falling apart, the condiments and vegetables were all over. i asked for onions and therewere none. oil and vinegar too and it was just sopping wet with oil?like i mean dripping, but with no vinegar. so all in alljust a bad experience and probably won?t be back. Read more
They can't follow a simple order. This is something that has been ongoing and made me come here to hopefully attract management... attention. IF I ORDER AN EXTRA SIDE AND YOU CHARGE ME FOR IT, I'M EPECTING IT TO BE ON THE SIDE AND ALSO BE ON MY SANDWICH SINCEIS PART IF THE MAIN INGREDIENTS. DRIVE THRU AT #311 CHECK #58 FROM 7/7/2022. Read more
They literally never put the kickin ranch that I paid for in the bag and can never do refunds. I make sure to mark for them not... to leave my delivery at my door as we have geese and squirrels that roam and they always do. Read more
I used the drive through and the sandwiches were quickly made. $38 for 2 large subs (veggie and a #9) and one kids size sub that... was just cheese and cucumber. They were good but SO overpriced for the amount of food and what we actually got. I didn?t knowJimmy John?s raised their prices so much so it was a shock. Note to the employees- please label all sandwiches and give thepeople napkins. Got a bag of random sandwiches - we hand to open them to see whose was whose. Read more
Very clean and subs are super,super awesomely good! Words can not describe. You must experience for yourself. You won't regret... trying it and will be hooked! Read more