Reviews for Ph? Saigon Bay Restaurant in Stockton, CA
Service is horrible. When we got seated to our table I asked for a high chair as I?m holding my 10 month old and they say yes... they will bring me one. Then 10 minutes goes by we haven?t had menus yet no drinks nobody?s came to our table at all so I askedmy daughter to go ask them for menus and she does in another 10 minutes goes by they bring the menus but no high chair yet don?ttake our order for drinks don?t take our orders for food, another 20 minutes goes by no highchair no drinks no orders beingtaken. Nobody comes to our table not one time. Meanwhile other people are coming in and ordering to go and all their orders aregetting put in but we can?t even get any server to help us I?m never going back. They fell off wasted, almost an hour of mytime, sitting at a table with no customer service whatsoever. Read more
First and Last time eating and dining in. There was a big fruit bug in my dipping sauce.. and I was told that the place always... have fruit bugs.. ???? And portion is pretty small, not worth the price.. ???? I know that if I was to give them my sauce,they'd take it to the back and scoop the big out and bring it back to me so I just ate without the sauce. That's sad ???? Whileeating, 2 flew around my food and one disappeared as it flew into my food. Besides that, really nice lady employee. Read more
Everything was good until our last order came in it was brought to the wrong table. A few tables away from us and we clearly see... that the customer had her spoon and forks in the rice and touched the egg rolls . He came back and took her utensils off herplate and grab the plate and brought it to our table. I told him that it?s been touched if we please can get a new one . He saysno. Just no I pointed to the table and said we saw that plate was touched. He kept saying no and no at this point I?m over it . I usually don?t write reviews but I am livid . It ruined our appetite. I am very disappointed. Read more
Saigon Bay is my new favorite place to eat. It is fast food but still feels like home cooking?fresh and healthy options. I... always get the BBQ pork and shrimp, and my children always get the fresh spring rolls. I love this place. Read more
Their Wonton soup with egg noodles ???? was amazing. Very generous with the portions and the broth flavor was so savory. This... restaurant offers a Vietnamese style cuisine. Clients have options between rice noodles or egg noodles. They also offerVermicelli, Chow fun, Pho, Chow mein and fried rice dishes. This restaurant has a calm environment experience. They have arestroom available. The restaurant is very clean. Our table had all the necessary condiments, napkins and utensils. Thegarnishes were fresh.. We were offered complementary water. Service and food were amazing ???? Read more
Very good place to eat very clean sanitized on top of making sure the tables were cleaned they brought the food out in perfect... timing it was nice and hot fresh crunchy the meat was great the shrimp was juicy I had a Thai tea boba drink and a non-sweet teaperfect atmosphere was great I loved the people that were there as well as the service and it smells so amazing when you firstwalked in I definitely recommend this place Read more
Visited here with a friend for lunch. My first time visiting. We went and were seated very quickly. Service was very quick. The... food was very good. I love the variety of the menu. I did wish that they had basil fried rice on the menu, but I tried theirvegetarian noodles instead. The flavor was good. Our spring rolls were fresh and delicious as well. And I absolutely loved mystrawberry banana bolba shake! I loved the speed of service here even though they were equally busy the whole time. The staffwas friendly, helpful, and attentive. Very quick with water refills. I would definitely come back here again. Read more
My family and I went to Saigon Bay for dinner. The food was delicious, but service could use a little work. I ordered the... lemongrass grilled chicken vermicelli noodle plate, and everything was delicious. Plus, the portion sizes were enormous!However, the service was lacking. You are not greeted when you walk in, instead you sign-in your party on a piece of paper infront. Someone eventually comes after a while and examines the sign-in sheet and decides who to seat. Unfortunately, my familywas seated directly behind the unofficial sign-in table, so we had to deal with people signing-in next to us while we ate. Onceyou sit, you must scan a QR code with your phone to view the menu. Personally, I despise when restaurants take this menu-sharingroute. We had a party of four, but were only given three waters. We were never given a fourth one as no one came to our tableduring our 40 minute meal. Upon finishing our meal, we waited patiently to be given the bill. However, with it being my firsttime eating at Saigon Bay, I didn't realize that a number was taped next to the table and we were supposed to then wait in lineand report which table we ate at after our meal to pay for it. This was a very inefficient and somewhat annoying process, as wehad our 2 toddlers with us who were forced to stand and wait both before and after our meal. On top of that, there are nokid-sized options other than a kid's pho, which picky toddlers won't always choose to eat. The food is definitely worth theinvestment, but the customer service and lack of atmosphere leaves something to be desired. If Saigon Bay can focus more ontheir dine-in customers and less on their to-go customers, I would definitely dine-in again. Until then, to-go orders seem to bethe way to go here. Read more