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Reviews for Baskin-Robbins in Stony Brook, NY

Michael Segnini 1 year ago
1

Man behind the counter was the rudest and most un sanitary person ever

meghan n 2 years ago
1

Rudest older man behind the counter . Complained that my kids asked to try ONE flavor , Did not wear gloves however used his... finger to picked up sprinkles that fell on the counter to put back into our ice cream cup ????. Go someplace else . The one incentereach much nicer Read more

Richard Dorfman 3 years ago
4

Great ice cream, courteous servers but not as many flavor choices as I remember you would find at a stand alone Baskin Robbins

Doctor Steve 4 years ago
1

The gentleman working the counter was very rude. My girlfriend asked for the new Vegan Chocolate Chip Cookie Dough ice cream and... the guy started scooping the regular one. We said that she had asked for the vegan but I was going to order the regular one, hedidn't listen. He dumped it all back into the container and proceeded to use the same cup (now containing dairy) for the veganice cream. So, we get back to our place and she tries the ice cream, only to discover that it's not what she asked for. Insteadof containing chunks of cookie dough, it has weird chunks of peanut butter in it. Some investigating shows that the tug labeledas Vegan Chocolate Chip Cookie Dough is actually Reese's Peanut Butter Cup. Luckily she is not allergic to peanuts because thiscould have been a big problem very quickly. We've been to this location before and each time it feels like we have a problemwith with either the product being served, the staff or both. This is the final straw here. We will not be returning. Ifcorporate reads this, please investigate this location. They are rude, poorly run and a liability waiting to happen. Read more

Andrew Harris 4 years ago
5

Delicious ice creams. They don't cut corners unlike the Carvel nearby. Go here for ice cream needs.

Aleksey Nevsky 5 years ago
5

Very great hibiscus tea this guy Farhan knows exactly how much sweetness to add to tea because hes very smart he told me he?s... been making tea for many years if you are buying tea make sure farhans making it because he?s the star worker at this dunkinlocation Read more

Sophia Khan-Rackoff 5 years ago
1

This is by far the worst Baskin Robbins that I have ever been to! If I could give them less than 1 star I would! It was... literally like walking into the twilight zone! They were out of everything including covers to the sundae cups???? So the idiotmaking it, who by the way had no name tag,, just plopped any old one he could find on top ????. Not the worst part because hemade such a mess of the sundae that it was dripping all over the counter and when I asked him to put it into another cup he toldme to bring it to him? I made him walk over to the counter to pick up his mess and he decided it would be better to put in intothe largest cup he could find, which made it look like something you scraped off the floor, then I ask him for a bag 3 times andhe decided to leave an extra small one on the counter and told me where I could go get it. Then when he saw that I struggled tofit my ice cream in the extra small bag he asked if I would like another bag???? Hello? didn?t you just make my ice cream?should you know what size bag I need. And by the way the other idiots in this place just sat around laughing. Also by the wayour ice cream all fell off our cones! All I wanted to do was take my kids out for some ice cream! Never again at this place andI recommend that you don?t waste your time with this place either! Read more

Jenny J. Yi 5 years ago
2

My daughter's scoop was hollow. I asked for Jamoca Almond Fudge but was given only Jamoca. They didn't have pistachio and they... were out of regular vanilla. They were doing some kind of construction and we had to get up so that this guy could get somethingoff the ceiling. Long story short, I'm not coming to this location again. Read more