Reviews for Dunkin' in Stratford, CT
Horrible customer service no acknowledgement of customers waiting. Stated ?I know your there? after I waited for a few minutes... without being greeted through drive thru Need to work with employees on providing great customer service Read more
The system went down after our otder was placed. The person working the window repeatedly insisted on alternate forms of payment... only to realize that they could only accept cash. 10 mins later and the manager asked us to come back and pay tomorrow iexplained we live in another state and that would not be possible. No resolution was found and they threw our order in thetrash. Insanity. Read more
My girls at this location are always on point! Love this one. The new gentleman working made hubbys bacon egg and cheese on an... everything bagel to perfection. Read more
Today I went to this Dunkin' Donuts by my house at around 4:30ish or 5pm, & I just gotta say... whoever the employee was that... served me was fantastic (didn't notice if they had a name tag or not). Great service, and great coffee (I don't usually come toDunkin'). Whoever you are, I hope you see this :) Thanks! Read more
Umm...at 3:25 pm.on a Friday not much of a selection of donuts....and not fresh either..thus location seems to have gone a bit... downhill ....it was owned( franchised) by same guy as the one next to Burlington Coats on Barnum Ave a mile away and it wasalways as busy but the offerings ?????? Read more
Very small space. Evening shift staff are rude. I asked them to check the balance on my gift card and they said ?call the... number.? I can?t be too picky, because it was 8:00pm, but their stoves aren?t on? They never have bread, I?ve asked for it forthe past month and they?ve never had it, however, it?s still on the menu. The lines in the morning also seem to take a very longtime. This Dunkin? needs some help. Read more
Quiet dunkin on main Street (state route 113), no drive thru or outdoor seating available. Parking in front and in the back of... building which is in a strip mall across street from the beautiful paradise green. Unisex restroom available inside, cozy, comfyand good for dining alone, not too good for groups. High seat available for the diminutive diner! Read more
Cashier took my order of one coffee. I was the only person in the store. She continued to focus on phone orders and completely... forgot about my order. After about 5 minutes she asked me if I was all set! She forgot my order and even forgot I was in theplace! I will not return. Dunkin coffee is really bad. Wake up America. Read more