Reviews for Hong Kong Tokyo in Stratford, CT
The few times ive picked up orders it was not ready on time. It's been double the expected wait time. This evening we used their... online ordering app. The app said it would be ready at 6:09. I got there at 6:10 and they had no record of my order. Fortunatelyi had a screenshot of the order which they then placed at 6:15. I thought they might put me to the top of order list. Nope 45minutes later i finally left with my order. All along the woman at the register kept taking orders and telling people it was a25 minute wait when it cleary eas not. Read more
I've been dining here and ordering take out for over a decade. It was the most local place to me that I felt comfortable getting... sushi rolls from, and their lunch special is great. The staff is friendly and welcoming. It's been a while, but I've orderedtwice in June and I feel like they remember me from when they were my weekly lunch spot. Read more
Lady at the register was very nice. However, the food... Not so much. I had the General Tso with fried rice lunch special. The... chicken reeked and tasted like vinegar, which was very off-putting. The rice was mediocre, and quite dry. Not sure I'd come hereagain Read more
Ordered Lunch for myself and coworkers. We used to always order here but I believe they may have had a change in owners because... the food was terrible. My coworkers could not finish there sushi because it was that bad. I felt terrible because I am the onethat picked up the food. I would definitely stay with from the sushi. Read more
Stopped here on the road during a long ride home. The food was good, although I don't think my Tiger Roll was anything more... than an Eel Avocado Roll. The service needs MUCH improvement. They were only providing takeout but took an extensive amountof time. We ordered 2 rolls and 2 miso soups, and had no spoons and 1 chopstick packet. My husband had to argue for anadditional chopstick set. They actually wanted to charge 50 cents for it! Read more
food is good and they deliver pretty fast, the guy on the phone taking orders has a tendency of being a little rude. he gets... really impatient sometimes and has an attitude. i just called back to ask them to put a note on the computer cause they forgotmy sprite and just wanted to get a free one next time and he got all rude with me about it. other than that… i like that placea lot and order there like 3 times a week Read more
Whoever said the delivery drivers were rude, I don't know who you got, but my delivery driver on 07/25/20 at 7:20pm was very... pleasant and I greatly appreciate his service, haven't eaten yet but so far I like the employees, they are very nice! Edit: Asof 05/20/21 the driver is still very respectful and was absolutely wonderful, but the quality of the food has gone down quite abit, especially the sushi and the pickled ginger, they had an off chemical aftertaste, probably not going to order from hereanymore. But the driver was very nice. Thank you to the driver. Read more
We ordered takeout. I waited while my friend went to another store in the mall. Food was done in literally 3 minutes after the... server went to the kitchen. Food was bland and beef smelled old. The food was very hot. They clearly microwaved already cookedfood already in takeout containers. It was literally done in three minutes. Never stop here and the sushi is suspicious, too.Yuck. Read more