Reviews for Panera Bread in Suffolk, VA
Overpriced chicken caesar salad. Could have bought more salad of equal quality for half the price at 7-11. I'll go ahead and... stick to just getting bagels for my co-workers and leave the food out of the equation entirely. Read more
The cashier, Kavion was really informative on the chicken Baja bowl which I had never tried. So I tried the bowl with a brownie... , chips and drink. Something different, but I love salads. Reasonable price, but courtesy goes a long way Read more
This was the 1st time I visited Panera's. I was surprised that they do not prepare the bagel for the Customers, you ... basically do-it-yourself, the atmosphere was very nice, fairly quiet not very crowded. Read more
The people working at this location are always great. Staff working around 5 pm on 10/10/22 were phenomenal. So friendly and... great customer service Read more
I went in after having a seizure and I couldn?t quite do my normal stuff and I made a huge mess and I felt super bad. The food... was good and quick and the people there made it sooo easy and didn?t make me feel bad for being a little off. I don?t normallyfrom cooking and heal with a yummy salad and bright smiling friendly faces who didn?t even hesitate to jump on cleaning mymistake!! Just generally a genuinely positive experience from the entire staff and building that I haven?t had in Suffolkanywhere yet since I?ve moved here so I?m so happy to be able to write this review!! Read more
These people WORK! I love ordering from this store!!! Fabulous Fabulous customer service. And fresh food is always delivered... from this particular store on time, to my little gummy bear on his job ( while he is at work). Great selection of food that'sserved fresh.. Thanks so much for all your hard team work and insightful care for your customers. Read more
I've been buying my fav food here for a bit now, which is Chipotle chicken / avocado sandwich. Today at 6pm I ordered 2... sandwiches in the drive-thru and left. Found out the chicken was partial raw on both sandwiches. Went inside to get a newsandwich and the lady there was nice but the "manager", Kayvon, gave me that life less customer service treatment. Now, hisapproach is horrible for a manager. I told the lady about the situation, then I told Kayvon that the chicken was raw. He goesand say that the chicken was already processed and cooked before it came to them, so it's not on them.. I get that. I was allcalm and collected.. This guy asked me if I wanted a refund or a new order. I told him nicely that I want my sandwich remade.He said, "well, if you getting a new sandwich the next one gonna be the same", well I get my sandwiches here all the time andit's not like that all the time. He could've just said that he'd make sure that its all fully cooked? Seriously.. PINK / SLIMYCHICKEN = RAW. Attention to details.. smh. Anyways, Laura is supposed to be the general manager. I'll call to report this to herin the morning because what I got from what Kayvon said, eating a raw chicken from Panera is a NORM. Is that right? Anyways,have a good day. 6/2/22 - Update. Ok, so yesterday, I was complaining about the manager, Kayvon, but seriously...I left the2nd sandwich I bought for breakfast from yesterday after a retake of my order and surprise, surprise.....the chicken was RAW!!!AGAIN!!! I was dmb and tried the chicken thinking maybe it's not raw, maybe it was from the bell pepper or whatever that redveggie is...NOPE!!! DISGUSTING!!! RAW CHICKEN ON MY SANDWICH AGAIN?!!!! I've been getting my sandwiches usually in the morningand it's usually fresh/amazing. That one time I buy in the afternoon and it's raw chicken with blacked out avocado?! Icannot.... Read more
When through the drive-through today, Sunday, November 13 around 10:45 AM. The person they had working the drive-through was... rude and difficult. Panera management please work with your staff especially in the drive-through with better customer serviceskills. Read more