Reviews for Tropical Smoothie Cafe in Suffolk, VA
Spend $30 for two meals for them to not get them correct. I ordered an açai berry boost. Literally forgot the açai it tasted... like water. I called them 3 times to let them know and I couldn?t get ahold of anyone. 0/10 Read more
Im a doordasher who had to carry 3 large drinks in 1 flimsy drink holder? i asked politely if i could have 1 more so it would be... more stable and proceeded to pick it up and show her how the drinks and leaning over in the little cardboard cupholder she gaveme and she said no :/ i asked her if i could buy and extra one she said no :/, if i had 2 small drinks then it wouldve been finebut the cups are tall and heavy and the drink carriers are like 2 inches tall:/ ?all in all i spilled the mans smoothie on myshirt, so thanks for nothing trop smoothie Read more
Jade and Sheliyah had made drinks amazingly. Great customer service served with smiles. Will be returning
No tables set up for indoor dining yet. There was some trash littering the dining room where you wait for your take out order.... They also said there machine was down that would run my gift card but they were able to run my credit card just fine? Read more
I ordered this through door dash... with a smoothie, jalapeño corn, plus a tip that ran me $24. I paid double the normal price... because it was door dash and this is what I got. The smoothie and corn was fine. I know they seen this before they wrapped itup. This is the last time I will order from here, especially through door dash. Read more
I have never had an issue with the food. What I consistently have an issue with the timeliness of how they complete their... orders. Another issue is the apps that use this location. Do Not message me notifying me that my order is ready for pickup whenyou know good and well that it isn?t. My time is valuable and I would appreciate it if you, as a business, would not continue towaste it. My family went to pick up my order, that was ?ready? and waited for 30 minutes. Why? How? This isn?t a sit downrestaurant with fresh, made to order meals. It should never that this long for a franchised business to make fast food. Ever!!!Sadly this will be the last time I order from this location. On too many occasions this location has proven to me that my moneymeans more that the quality of business and customer service. Disappointed and hungry Read more
Messy job making food. I?ve ordered this before from another location & its delicious! Customer service also could?ve been... better. Read more
I love Acai Berry Boost and Tropical Smoothie! Nuf said!