Reviews for Dunkin' in Sugar Grove, IL
Worst Dunkin' I've ever been to. It's a shame that it's the one in my town. Rude old male at the window, stale & over toasted... Everything Bagel sandwiches. They just received my last $11.00! P.S. Another time we went there on a weekend afternoon and wereshocked to find out that there weren't ANY donuts! The girl behind the counter let us know that they don't make any at thislocation! Read more
Ordered a maple bacon and egg bagel and snacking bacon. The bagel is probably 3 days old and was hard as a rock. Couldn't even... bite through it! What a joke. I had to pick the microwaved egg our of the middle with the 1 piece of bacon. For $5 dollars? Whata joke. My snacking bacon was cold too. Will never return to this Dunkin. Absolutely the worst food I've ever received from aDunkin in my entire life. Read more
Beware of this place. I used to visit quite often but after they try to pass off old nasty ice tea and gave me decaffeinated... coffee when I ordered regular because they were too lazy to make fresh coffee. I will be calling corporate and also healthdepartment so no one else will get sick from their products like I did. BTW I'm a ice tea junkie so I definitely know when theice tea is going bad. That ice tea i drank definitely made me sick. Even the employees told me the tea wasn't fresh. I wouldhave given this place no stars if I could. Thank God I found another dunkin donuts where everything is made fresh andowners/managers actually care about serving food/drinks that won't make their customers sick.i will never return to sugar grovedunkin donuts again. Read more
This business has gone from Awesome to progressively and rapidly bad within the last year to a year and a half, sadly some the... employees or owners that are polite and professional are next to none anymore, was waiting at the counter for about maybe 5 minsor so, when he saw me told me (didn't ask) to leave the counter and get in my car to go through the drive thru when I was theonly one inside, I mentioned that all I wanted was a cup of black coffee and he insisted I get in my car and go through thedrive thru line, so that's when I informed him as he was walking away that he just lost a customer of over 5+ years, so I wentacross the street to the gas station to get my coffee, I won't be back. Read more
Do not go here! Yelled at in drive thru after saying the order 10 times. Receive the coffee and it is mostly water with a splash... of coffee. Absolutely disgusting experience Read more
10am on a Saturday and all they have is a horribly low selection of donuts. Nothing the kids would like. And for the price your... better off going across the street to jewel and getting fresh donuts from them for cheaper! I won't be coming back to thislocation, highly advise skipping it. Read more
Same coffee and donuts but a few times now my sandwiches have been were wrong. Today my croissants were broken into pieces and... glued together with cheese. Music is like being inside a bar inside, too loud. **They also charge for a cup of water. Read more
Hot chocolate is all watered down and so is the coffee. This Dunkin needs someone from the franchise looking into it! If you... aren?t going to do it right don?t stay in business! Read more