Reviews for Great American Cookies & Marble Slab Creamery in Summerville, SC
Terrible service, went there this morning to purchase an Icecream cake for my 5 years old son Bday; asking the people there to... write happy bday or just my son name on the Cake, they ddin't even look at the cake, they flat out saids' NO. Read more
I actually love Marble Slab. We have 6 kids and they absolutely love this place. However, we normally go to the location in Mt.... Pleasant. It?s my understanding they?re owned by the same person so I assumed they hire the same kind of people (I was wrong).This location was clean and has the same options, but the service is lacking. We were ordering for our kids (only 2 in tote) andanother family came in. While ordering, the other family asked for the peanut cone and there were told there?s only 2 left. Myhusband stated that we were there first and we wanted one of the cones. The girl helping them completely ignored him. The girlhelping us looked so uncomfortable and helpless that we chose not to push the issue and just left. I won?t assume it was a raceissue although the thought did cross my mind. I think it was more of a service issue which is why I?m only giving 2 stars thistime. Read more
Ice cream is great! Unfortunately the ladies behind the counter on a beautiful Friday afternoon made the experience a little... salty. I firmly believe that if you don't like people you need to work elsewhere... Read more
I've had 2 recent not so great experiences with Great American Cookie in Summerville. The first one was Dec. 3, 2021. I ordered... a large rectangle cookie cake that was supposed to be like a football field with green end zones (similar to the image on theirwebsite but with different colors and name). The sideline numbers and the white field lines were horrible! I even asked themwhat these #s were because it looked like a kid wrote them. I politely told them that I wasn't happy with the way it looked andhad them to redo it with smaller piping for the lines and numbers and explained to her what would look better. The second onelooked much better and she agreed. The next one I ordered was just this week. It was the smaller round Dinosaur D1003 (Ibelieve). I picked it up this past Wednesday evening around 6:30pm. By this time I'm done with the day and didn't even have theenergy to complain. The dinosaur looked much bigger than the picture online, the eyes looked possessed, looked like they gave it3 front legs, the name looked like "Masan" instead of Mason. I tried to brush it off as these are kids making these and thankingthat they are working. However, when you spend this amount of money on something special, you want to get what you pay for. IWILL NOT GET ANOTHER SPECIAL COOKIE CAKE FROM THERE! Read more
The mint sugar cookie with chocolate chips are wonderful! They're the perfect holiday cookies. Honestly though, I'd eat them any... time of year, so I hope they're not just there for the holidays. We've tried almost all of their cookies over the past fewweeks, and they all taste great! It doesn't even matter what time you get them, they still taste fresh-baked. My favorites are:strawberry crinkle, original chocolate chip, & mint sugar with chocolate chips. Again though, you can't go wrong getting any oftheir cookies. I've got to try those cookie cakes next. Read more
Great ice cream with a variety of choices to choose from. The cookies are good as well. Fun date night or family night.
I love this place. It's so clean. The ice cream is amazing. The staff is very nice in making sure i got the correct order. So... overall it was a great experience. P.S. try the butter walnut ice cream and put walnuts and pecans with it. Read more
Was waiting in line for about 5 to 10 min and the was completely ignored when it was my turn in line and was skipped by. Only... one person there looked happy to be there. Read more