Reviews for Starbucks in Summerville, SC
Hands down the best London Fog I've ever had. No kidding, I've probably ordered from at least 80-90 Starbucks locations, and... this one tops them all. Haley killed this beverage. Read more
I went to this Starbucks this morning and I must say, this is the worst experience I have ever experienced at a restaurant. I am... a manager in the food industry so I know at times there is circumstances where you will OCCASIONALLY run out of an ITEM OR TWObut to go to a restaurant and be told that you are out of NUMEROUSE items is ridiculous! First I order a cold brew, and I amtold y'all are out of the foam AND the salted caramel, then I order a chocolate chip frappe and I'm told you have no chocolatechips, then I ask for a hot chocolate and I'm told you have no whipped cream. Can we say totally unprepared andunprofessional!!! I will NEVER go to Starbucks ever again!!!! Read more
Yeah this place, I don?t even know. Ordered a drink didn?t get what I want close enough. But not exactly what I asked for. Even... showed them what I wanted. If I showed you something and you still can?t manage to get it right what?s the problem? Also out ofstock on plenty of things last time I went. Please do better lol. Read more
It?s hit or miss on service. I stopped ordering on the app because they never add in any customizations, and if you show up... earlier than the time given they like to chastise you. There are a few cool cats though. Read more
I came in to get an Iced apple crisp macchiato, the line was not terrible but it wasn?t short. There were two customers in front... of me who wanted to change their orders or add things after their drinks had been made and the Second one wasn?t kind about itat all. One of the Baristas was so kind and never once got an attitude back and in fact was even nicer to them. Her name wasMeg. As a manager who oversees 48 people, the employees like Meg deserve an award! Especially in these days. So Starbucks, Ihope you appreciate Meg and let her know that she is doing a great job and deserves recognition! I will now visit this locationmore often because of her! Read more
Me and my mom were at Starbucks! And I asked for a double chocolate chip frappe and the lady rolled her eyes! My mom asked for a... drink and they were rude and said they don?t have it! Then they continued to make my drink wrong something completely differentand we told her and she says ?well do You want me to make you a different one? and didn?t fill it all the way and dumped it downthe drain! Terrible experience ???????? Read more
Why bother rating a national chain? Because not all locations are created equal. That?s what we go for, right? Consistency in... product. Unfortunately this location has failed my family and I many times over on the quality we love at Starbucks. They justseem to mix the drinks wrong, terribly wrong, and they end up tasting awful. I?m writing this in hopes someone takes notice andget these folks some quality control training. The latest failure was an ice cloud macchiato. What I like about this drink isthe light cloud-foam, the subtle sweet, and defined coffee flavor and how it balances all to not be overwhelmingly sweet orflavorful - you can still appreciate the coffee in it! The first sip tasted like straight syrup, so overpowering that the coffeewasn?t even detectable. Not only was the ?cloud? consistency all wrong and the ratios of the whole drink off, when I tried tosalvage it by scooping out the mess off the toppings and ice, and pour out what I could of the ?coffee? it had the exactconsistency of syrup, the whole ?drink? was sticky, slow pouring, and looked like milky syrup. The liquid part was so boggeddown with syrup it was disgusting. My cousin, who had ordered the same drink at the same time as me, too, had to throw her?s outit was so vial. Note that in the photo - this is how it looked on the counter straight from the Barista. This has not beenshaken or stirred. This is not what a cloud macchiato should look like. Read more
Service is good. No real complaints about coming here outside of the price. Employees are always great and so nice.