Reviews for Pizza Hut in Summit, IL
Alma kept my change.... she took my money, closed the register, and handed me my pizza.... but the pizza is always decent
It saved my siblings????????? way cheaper having them deliver than ordering food on door dash. The person who took my order was... very patient and way more polite than I expected ???? Read more
I wont be ordering from here anymore. The online ordering system is a joke. The deals are a joke. I ordered at 1130pm the FAKE... tracking system said my order was received and was in the making and would be delivered at 1204am. Waited a hour just to findout that my order was canceled when I checked my bank account to see ive been credited back. Still no call or anythingindicating that my order was canceled. Its sad this company lost its way it used to have better deals now its just a rip off. Read more
Whenever we order from here the food is usually done quickly and its hot and fresh. The staff is pretty nice. But the one bad... thing about this location is that they never put enough cheese on the pizza. We always have a few slices that is just sauce andpepperoni. And I feel I shouldn't have to pay for extra cheese if they are just going to put the regular amount. Read more
It the most discussing ever ordered he meat lover's was dried out couldn't even cut it with a knife and my pan pizza was cold... and nasty I put it in the microwave and it turned hard....for 34.00 dollars I expected to be able to eat it not throw it out... Read more
I asked for contact less pick up since I had a child in the car and did want to leave her in the car. I waited 10 mins while 2... customers came in and pickup their orders. I had to leave my car and pick up my pizza . She apologized ingenuity and I felt verydisrespect by her lack of remorse. She rolled her eyes and made me feel unwelcome. She was not alone in store but was talking tocoworker. Terrible customer service. Read more
Worst place ever. We had a kids party and decide to call ahead of time and order 4 pizzas. After an hour or so, I called the... store and they told me my order was out for delivery. An hour more past and called again to find out my order was still in thestore waiting for a driver. When I asked why they said my order was out for delivery they respond that the fault was of thedriver that didn?t saw my order and will have to wait for other 40 min. For my order. I got upset and demand to cancel my order.(Kids were hungry, moody asking for pizza) The manager was super rude, scream at me and said she couldn?t do anything about it.Well if you are a manager you should (1. Apologize 2. try to keep the Costumer on business and then cancel the order) well whatI got in response was a rude talk and that she hang up on me. Now I have to wait 3 business days for my money back. Worstexperience ever. There is no more costumer service no more. People should appreciate out business Read more
Not satisfied with the order process request at all.i feel like the staff could have accomodated my request much better instead... of blowing me off! sorry but will try not to order from this pizza hut again Read more