Reviews for Subway in Sumter, SC
Employees setting on counter playing on cell phone. The person making the sandwich wasn't listening and missing items that... needed to be there for the sandwiches. Read more
Extremely friendly staff. No weird looks at my weird choices for my sub. Will be returning!
Wasted 10 dollars on my lunch today. Ordered a tuna sub and got a tuna sub with a gallon of mayo and mustard on it. Couldn?t... even eat my lunch I paid for. I called and told them about my problem and all the offered me was a weak ?I?m sorry?. DefinitelyWILL NOT be going back. Read more
Every single time we have been in this store we have had nothing but difficulty! Today, they claimed their system has been down... for two days and they cannot process credit cards. This after several phone calls with our food already prepared. He said wehad to pay with cash. I went to Food Lion and got cash and returned to the store. He asked me to try my card again even thoughI now had cash. It did not work...no surprise there. He finally accepted cash and forced me to accept the order alreadyprepared that surely was cold by now. I will never, never, never bring my business to this horrendous operation. I said thathe should compensate for my trouble....after several more calls..the answer was no! Can you believe it? Horrible experienceagain. The one thing they are consistent about is providing a horrible customer service experience. Stay away! Read more
Since Subway is a chain, one hopes to get the same consistancy in the quality of their menu throughout. But, as within any... chain, that can vary sometimes. So it was a nice surprise to find that this location was one of the better locations for qualityand we ordered a meatball subs, one roast beef and two Italian BMTs which we were all happy with. However, I only gave 4/5 starsfor two reasons. I picked up our subs around dinnertime and there was only one counter person making the subs even though onlineorders kept popping up and she was already serving the people physically in line placing orders. Management should make moreallowanances for staff coverage during know busier times during the day. And secondly, not to be too picky, but there were onlytwo choices of sliced cheese to choose from. When four footlong and a half dozen cookies cost north of $40, you'd expect to havea few more choices in the cheese category! Otherwise, a good meal! Read more
Horrible, Horrible, Horrible!!! Not sure what is going on at this subway. Last few times I have been there to order a sub they... have been out of items to make a sub. Went there tonight and the only meat they had was roast beef and bacon and was out ofother toppings and no mayo (for the last 2 times I was there). Not sure if it is a supply issue (which is what excuse i bet theyuse) or a management problem. Either way cooperate needs to step in and fix the issue or change management of this store, orshut it down all together. Read more
The lady seemed like she didn't want to be there and they weren't busy at all...but she did a good job on my sandwich.
Horrible customer service, it was almost nonexistent. They were very slow, it looked as if they didn?t even care that I was... standing there ready to order. Read more