Reviews for Arroz Rojo in Sunnyvale, CA
So it says online they are open. I go in person, there are people inside but the door is locked with a CLOSED sign. A man walks... towards the door with a mask, dosent open the door and just walks away. I was so confused. I knock on the window and getignored. I call the number on their website and explained what's going on. She says online order only. I then asked If I canorder in person to go. She again says online only bye bye then hung up. Wow where is the customer service? Lol Okay i get it, Ihave to order online. But how about a sign on the door that clearly states that. And to the man who came to the door, how aboutslightly opening the door and saying "I apologize we are only taking online orders" it's basic customer service lol. I will notbe eating here. Read more
This place is great. Mexican food buffet is a super cool. Not the world's best Mexican food but it's good and you can have as... much as you want...winner! Read more
Usually I don't have much trouble getting delivery of Arroz Rojo, and the food is always pretty good! However, I've had a string... of unfortunate incidents in the last handful of weeks where the restaurant either cancels my order (with no response/explanationfrom Arroz or GrubHub) or delivers 1+ hr late (with a couple of rather unfortunate phone calls with Arroz where I wasnot-so-politely told basically "too bad"). I'll still try to stop by when I'm in the area, but please keep this in mind ifyou're ordering in! Read more
Apsolutly disgusting with practicaly not meat selections. The horchata was grainy and the beans were watery, and rice was a... little uncooked. Do not go here. Read more
Food's not bad although it appears most of it has been sitting there for hours ,(even the staff said the food was old and let us... know if you want something fresh). The problem is the service mist of the time that we were there there was NO ONE on the floor.They certainly don't worry about being robbed, but customers were actually walking out because no one would help them. Thesefolks also own the restaurant next door and share staff between the two restaurants. I can't quite decide if I'm going back ornit Read more
Very friendly staff and excellent food. I will definitely come back if I’m ever in the area. My favorite part about it is the... buffet style of selections they have. I ordered tortilla shells and made my own tacos from the buffet. Read more
This place consistently makes great enchiladas love it!
they cancelled my order for vegan macaroons three times and i tried to call them to ask why and the lady hang up on me