Reviews for BAMB? Desserts & Drinks in Sunnyvale, CA
I had awesome trio, it was ok, I like the red beans inside the drink. The coconut milk is fresh. The staff was nice when I asked... what mung bean was, they gave some sample for me to taste it. My friend didn?t like the summer delight, there was somethingcrispy that they didn?t like. Read more
I walked in on a Friday late afternoon/early evening and there was no one else in the store -- except for one other customer who... walked in ahead of me. The parking lot was packed and tough to find a spot. There weren't any employees around. The person aheadof me was waiting for her order (which she made before I got there or online). When the employee came with her order (whichseemed to require additional attention or customization), that's when I finally found an employee to take my order. I thennoticed a doorbell on the counter to signal someone. Once I made my order, it was ready pretty quickly. Read more
Particular location has a bit of a weird atmosphere (there was an office table and chair). The drinks and pandan waffle were... pretty good though! Read more
It was our first time here & the cashier Alicia helped us so much she gave us this recommendation & it did not disappoint! She... had great customer service! The stores vibe is so cute great place to do homework or have a one on one meeting! Can?t wait tocome back again! :) Read more
Delicious. Love their drinks especially their iced coffee and #10 (Bambu favorite)
Worst place to have any drink. Worst business. Worst customer service. I generally don?t write such harsh words but my patience... was tested today. I went there with a friend today. This was my first time at this place. I wanted to order Mango Dazzle. Iasked the lady at the counter if she could tell me about ingredients of this smoothie. She said I don?t know. I asked again, ifit?s possible to get that without sugar. I was just done detoxing and sugar makes me sick. She redirected to the tablet where Iselected ?No Sugar? and ?Almond milk?. My Mango drink very clearly had sugar. It was very sugary and I could totally taste it. Istill didn?t say anything. After a few sips, I saw a black bug in my drink. I immediately took it back to the lady. She arguedwith me that she can?t see the bug and tried to stir my drink to hide the bug. Luckily it came on top again. I also asked aboutadded sugar, she lied again that no sugar was added. She said if I want to exchange my drink. I was disgusted already and wantedto leave. I said NO to another drink and asked her to keep my drink. She said a firm NO that she can?t take the drink back andcan?t issue refund. I was out of my patience and mentioned I need to complain about the bug in the drink!! She then ANGRILYstared at me for the next one minute. We were just staring at each other for one full minute. She looked super angry. In thesame angry attitude, she turned and did something at her register and gave me a receipt saying take your refund. Not sure ifsomeone ever taught her anything about CUSTOMER SERVICE, specially when a bug appeared in my drink. She lied about sugar too.Here I am, sitting at my couch with upset and aching stomach. Imagine how serious she would be about something people areallergic to. Consider my one star towards the cool interior they had. But negative stars for their drink and the angry employee.Needless to say I am never going back there again!!! Read more
Not to be dramatic but I would go here literally every day if I loved near it. There's so many adorable and delicious little... macaroons, I felt bad eating something so cutely made. The mango smoothie is good and this is the first place I've ever hadchè! I think I was eating it wrong but it's the only time I've ever enjoyed eating (drinking?) jello in a dessert before so???? try it! Read more
Was expecting a lot by high reviews, but their boba tea isnt so good... Small and minimum volume of boba... Maybe should have... tried other menus. No friendly service. Read more