Reviews for Popeyes Louisiana Kitchen in Sunnyvale, CA

Popeye's has really excellent spicy fried chicken, but this store is pretty hit and miss. They will often serve chicken that's... been sitting for a while, and I've taken to specifically asking for freshly made chicken. If I wanted ordinary chicken, I wouldhave gone to KFC. Update: another disappointment, lukewarm non-spicy chicken. So I asked for a replacement, and read told Ineeded to wait 15-20 minutes. Do they really leave chicken out for that long without making fresh batches? Read more

Felt really greasy. Not enjoyable. The coleslaw tasted like dish soap?

Quite a disappointing experience at Popeyes. They ran out of fries which is not a big deal but the sign indicating they were out... of fries was for the next day which causes confusion. The sides that we were ordered (coleslaw and Cajun rice) were sodisappointing. The rice felt bland, I can't recommend it. The coleslaw wasn't great either. Only the chicken was good. Read more

THIS PLACE IS A DISASTROUS! Won't be going back, they advertise 11pc on the board and at the register say they no longer offer... it ! It is now a 10pc. Are you kidding me, they could t even compensate the extra chicken to complete the offer displaying andlet me go happy then change thesign, no sense of customer service at all! They clueless about what they offer and or sell atthis location, need more training, rookies... Read more

On a prior visit the chicken sandwich wasn't fresh and cold. So on the next trip I provided this feedback to the manager and she... apologized and told me the hold time on fresh chicken and then asked if I didn't mind waiting. I genuinely appreciated herresponse and my meal was hot, fresh, and delicious! Read more

This specific location is gross and not safe to eat at. My chicken always comes out soggy with grease and Today I bit into a... moldy biscuit. If you ask for a fresh batch of food they will usually ignore the request or just warm up the batch you sent backfor being cold. Read more

I liked this Popeyes for years until recently I got a moldy biscuit. Most of the time the chickens were juicy and seasoned. But... this time, after I saw this gross moldy biscuit, I?m really worried about the food safety there and how the owner of thisrestaurant is running it now. We realized recently that staffs were super impatient and never got the orders correct. They wereso annoyed when we asked to correct it last time. Really hope whoever is running this restaurant can make it as good as before. Read more

This particular Popeye's location is very bad, poorly managed and will scam you out of food. In the past 3 delivery orders at... least one item has been wrong or missing. 1. Drinks would be the wrong. 2. Order an 8 piece tenders and only receive 6-7. Ordera 3 piece chicken dinner meal and receive 2 pieces. Order a chicken sandwich and its missing. 3. And the final straw. A chickensandwich missing half of its breading and the rest is coming off. If you enjoy eating at Popeye's avoid this location its oflower quality than usual. Read more