Reviews for Big Apple Bagels in Superior, WI
I ordered my bagels online as a surprise birthday gift for my daughter. They were delivered as requested and right on time. I... called the store to ask them to put a note on the bag so she knew they were from her parents and they did it without hesitation. The bagels were awesome too I hear. Read more
Unfortunately I can not leave a good review. While ordering the attendant was not able to hear me as I was placing the order nor... could I hear her as she spoke way too fast and way too softly. I had asked for a hazelnut latte. Long story short I ended upwith a plan latte. When informed that I had indeed ordered a hazelnut latte all that was stated was : "that cost extra".Nothing like: "can I fix that for you" or even an "I sorry let me see what I can do about that". I made no issue about themistake, but in the long run tossed the latte in the garbage and left quietly. It will be hard to return with such poor customerservice. I have worked customer service for 20 years. Mistakes happen. How you handle your mistakes makes all the difference inthe world to make a good customer experience happen even when things go wrong at first. Read more
So many bagels to choose from! If your not a bagel person they have lots of muffins! Was not to impressed with the smores mocha.... However the smoothies are tasty and go great with a lunch BLT. Read more
Ordered a bigger box for the morning of a wedding. I got so many compliments on how soft and tasty the bagels were! Will... definitely be back! Read more
Very friendly and clean. My bagel was fresh , with a nice chewy texture. I am counting carbs, but it was worth it.
I love Big Apple! Their bagels are so good! They have a ton of bagel flavors to choose from as well as a good amount of cream... cheese flavors. The staff was very friendly and helpful as well. We got our food pretty quickly. I recommend the cheddar andherb bagel with cheddar and bacon cream cheese. Read more
Nice friendly mom and pop type feeling. Staff is nice and welcoming. Clean environment. Pricing is average. Food is delicious!!... They also typically have a coupon in that monthly source book out there. Read more
Love big apple bagels but pretty sure they screwed up my sandwich order purposely when I gave a fairly low tip. Didn?t even... toast my bagel. Just a sad, cold, untoasted bagel. I?d tip more if there were waitresses coming to my table asking my order andthen bringing the order out but these are hourly wage earning employees. I shouldn?t have to pay extra on their wages for them.They are simply taking my order, making a sandwich and calling my name. That?s not really 10$ tip worthy service on a 15$order. Petty employees ???? Read more