Reviews for Erbert and Gerberts in Superior, WI
Went in there & ordered a Jacob Bluefinger to go. Brought it back to the office to eat, but the sandwich was made incorrectly.... Went back to the E&G to get the correct sandwich. Brought it back to the office. Sandwich was screwed up again. Called in &asked them to deliver the correct sandwich. 45 minutes later they arrived at my office with - wait for it - an incorrectsandwich. They weren't busy either time that I was in the store. BOTTOM LINE: these people are idiots & they'll never get a dimeof my money again. Read more
Subs were awesome and staff was great too...
Always friendly staff that are quick with their work. Never have to wait very long to get your food. Food that is always good
I am a bit disappointed. I ordered a Sandwich and a bowl of soup with one loaf of bread. I like to dunk my bread in the soup.... Anyway I got my order after I went outside and found it in the rain. No soup in the bag I got 2 loaves of bread instead of 1 andmy sandwich. The sandwich was good and the bread was too even though I only ordered 1 but I?m disappointed I didn?t get my soup.I reached out via email support and was told I would be getting a refund this was on 08/30/2022. I have not seen a refund and amassuming I won?t get a refund for just the soup like I had asked since I never got it. I am disappointed and won?t be orderingdelivery again. One thing I would recommend is you add a way for the drivers to message your customers when food has beendelivered if they are not going to enter the building and just leave it outside. I don?t have the ability to download the app soI feel it should be added to the website if it is a feature in the app. Jimmy John?s, dominoes, Pizza Hut and a few more havethis feature. Sad because I do like your food but this was disappointing how I didn?t get any communication with the actualstore. The support people were great and helpful. Read more
Better just call or go there directly, I've had so many issues ordering delivery. It's like every time they're either late, the... order gets mixed up with someone else's order (they put the tickets on the wrong bag), or they completely lose the order.They're usually willing to make it right, but it's a lot of undue hassle! Read more
A solid example of the chain with superb hours for night owls. Great selections and friendly staff make it a great pick if you... need something fast out here. Very easy to reach if you're coming off of the highway. Great parking nearby. Read more
I was a bit disappointed because I haven?t had a bad experience with erbs & gerbs before.. started off with mine and another... sandwich getting mixed up with certain add ons and removals of our sandwiches, and I asked for extra chipotle bbq and mysandwich was soaked to say the least and it was difficult to eat. (Photo included) Afterwords, both of us had very upsetstomachs.. Read more
Keep the pork which! And y'all need to replace your phones, I've had 3 different phones and you guys never can hear me anything,... otherwise most everything is fine Read more