Reviews for Dickey's Barbecue Pit in Surprise, AZ
They gave the wrong order to the Uber Eats driver so he had to go back and get the right one. So our food was getting cold by... the time it got here. They forgot the dinner rolls that were supposed to be in the order. The brisket was as tough as jerky.Can't believe they charge 10$ extra for that. The ribs were mostly burned. Worst BBQ I ever had in my life. I can and have madebetter brisket than this is my backyard. Read more
Let?s start with the positives. The staff was friendly and greeted us upon arrival, however they could hardly hear us speaking... over the glass panels. it was also a good and easy to access location right off the 303 and Bell. The Beef Brisket was dry and*required* sauce. Luckily there are a 3 sauces to choose from, however if the 6 plastic boxes holding the sauce they were emptyso I couldn?t put any in my cup. I did ask for some and they refilled it, but by then my brisket was cold and dry to pull apart.The Macaroni and Cheese was bland and over cooked as well. The beans were nothing to write home about either, just beans. Withthe meal combo you do get a cool plastic yellow cup that you can bring home. I was overall disappointed and won?t be returning -especially for the cost! It was like $22. Read more
Brisket was dry, turkey was meh, fries were burnt, beans tasted like canned beans they tried to doctor up (and failed), the... green beans were peppered to death, the mac and cheese was disgusting, and the fries were burnt. If you?re gonna charge $22 fora two meat plate, you better give me more than a couple slices of each and if that?s all I?m getting, it needs to taste good. Idon?t see how they?re still in business. This is the second shot we?ve given this restaurant and both were extremelyunderwhelming and disappointing with us being out $40-$60 each time and still hungry. And to echo others, our order was justsitting on a table getting cold. Just sell the franchise if you have no standards. Read more
Over all a positive experience. Clean store and good customer service. Only negative was that my spare ribs were kind of dry.... The rest of the food was delicious and proper. Read more
First our call in order was wrong. It?s a 30 minute round trip to Dickeys for us. My husband went back. Another 30 minute drive.... We ordered brisket and ribs. The food was so bad. We will not be back to Dickeys ever again. To make it even worse, we had toserve it to friends. Never again. Read more
First time I tried this place.I ordered old school plate. This this what it comes with. Brisket & Kielbasa,2 sides & a roll.the... cost $18.I know BBQ Pit restaurants that serve brisket and ribs are not cheap.I get it,& I don?t mind paying more for good food,but can you justify paying $18 for the small portion of food in this picture? I can?t.BTW It doesn?t come with a drink.I sharedthis photo so you can judge for your self. I hope the owner can see my review.. If they are more generous with food portionthere would be more customer traffic. Otherwise like I stated for $18 I can?t justify paying for small portion. You can get alot more for your money with $18 somewhere else. Now to the owners credit they send out coupon buy one old-school plate get onefree. But not everyone will get it and even if they do then technically it?s $9 each entrée. Again you have to go by assumptionthat you are walking into the door and you don?t have a coupon it?s $18. Read more
The food they served us was super cold that it left your Palette full of grease. When I went to complain they said they would... bring us some more food that was hot. They did but it was not flavorfull after that bad experience. will not be coming back. Read more
Purchased the Old School Plate: Brisket/ Jalapeno Cheese Kielbasa, Baked Beans, Potato Salad. Good atmosphere, clean eating... areas, clean bathroom, and the employees are really great -five stars for them. Pure winner was the Kielbasa, greatstuff. Unfortunately that was the extent of it. I'm unsure if everything comes pre-packaged but I could get better baked beansat the 99c store. The potato salad was Safeway level quality and it was cold as it should be, unlike the meat on my plate. Thebrisket was barely warm which makes me wonder if they intend for their heated sauces to make up for the cold, dry, meat. Themeat itself did have decent enough flavor but was underwealming due to the fact that it was barely warm. The sauces areokay. Nothing is spicy - literally. Nothing is spicy in that restaurant. It's possible that they are catering to people thatwould consider mayonnaise spicy. If that's that case I can understand, for everyone else, don't let the term keep you fromtrying something. Read more