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Reviews for Starbucks in Surprise, AZ

Nate K 1 year ago
1

Ordered thru the app so there wasn't, or atleast less of a chance of getting it wrong. Picked it up, went home, and they had... made it with white mocha instead of regular mocha, drove all the way back to have them make it right. No apology, and when Iasked to keep the messed up one for my trouble, she said they have to dump it. Which, I know for a fact they don't. Read more

Wayne Wright 1 year ago
5

Great frozen drinks coffee is too bitter for my taste. They have great sides to get with coffee.

Rachel Borgen 1 year ago
2

I went to Starbucks this morning, ordered online. The app said it?ll be ready in 10 minutes. I arrive to the location and told... it?ll be at least 30 additional minutes. I don?t plan to go back because of this. If it?s going to take longer, the app needs toprovide realistic expectations. Two stars because I got a refund; however, this experience has soured Starbucks for me. Read more

R G 1 year ago
1

Rip off! They tried to charge me $7 for a tea bag and milk, no sweetners or anything that would warrant the price gouging. The... grocery store starbucks are cheaper for the same drink. Read more

Romany Newar 1 year ago
1

I ask for one dragon fruit lemonade refresher and one medium coffee I asked for Low ice please . He put A full cup of ice for... the dragon fruit lemonade refresher I ask him for refill He refuse and he say you need to pay for it . This is a bad customerservice. for refusing a refill You have to pay and then he will give you a refill. Read more

Brandon Pickett 1 year ago
4

The paradise drink refresher was excellent. The coconut milk helped balance the pineapple! Definitely would get again. The... pineapple passion fruit was unpleasant. It was very bitter and tasted like medicine. Read more

Rachel Barker 1 year ago
5

Absolutely beautiful big, new building. There is many steering options including a meeting room. The staff was all very kind,... helpful and hardworking. The honey mint iced tea was amazing, plus the breakfast sandwich was awesome! Read more

Kathy Kelly 2 years ago
1

I feel like management at this location is prejudiced against me for some reason. I get my iced coffee double blended which I... now pay extra for.. that's ok. Please take a look at the photo, it was down to ice and I was slurping, there was no more drinkat that time. Management stepped in and said no I can't get my refill unless I finish the drink completely there's no way tofinish the drink as it was all down to ice. I have no idea what the policy is or why management seems to give me a hassle everyfew weeks. The Baristas are awesome! Read more