Reviews for A&W Canada in Surrey, BC
Fastest service I've ever seen anywhere, they usually have burgers ready in a couple minutes. Food quality is good and I've... never had a mistake with my order. Read more
I went around 3 in the morning on my way home from work, ordered a uncle burger to which the lady taking my order was rude. Me... and car waited between 5-10 min parked in drive thru as the two coworkers were chatting and laughing, when I pulled up to paythere was that fake smile then the lady turned around and started speaking another language she assumed I didn?t know (I did)and bad mouth me and joke about tampering with my order to her coworker.. Incredibly disappointed in the behaviour that isallowed nowadays in this franchise, hope things can change for the better. Read more
I order 2 chicken wraps and I asked if the could put a little more lettuce on them because they sometimes cheap out on the... lettuce. The person behind the counter wanted to charge me 50 cents per wrap total $1 for this. This is a sad way to treat yourcustomers. I will never spend my money there again. I wish I could give no stars. Read more
Yet another great experience at another A&W location, once again they gave a full five star class restaurant experience, I am... not sure If A&W has changed management or if they simply did not allow the pandemic take their amazing customer caredown. Everything was perfect and the staff was very friendly and made sure I had all I needed, when hashbrown was missing theymade me a fresh one. Way to go Read more
Drive thru is slower than the second coming of Christ. Poorly organized and suspect ingredients used. Thanks for the food... poisoning. Maybe try washing your hands and brushing up on the English language, so you can read and understand Foodsafe. Read more
Ordered a Mozza burger and they told me to pull up and wait 5 mins, 1 min later lady came out and handed me a bag. My burger was... loose in the bag with napkins and all the ingredients everywhere. Wondering if the lady tripped and smashed my order on her wayout... Great job Read more
Love fried pickles so when I saw the add for the Best Burger Ever I had to try it. Ordered 4 burgers on their own. Had to wait... in a parking space for them. Got them home 1 of the burgers only had 1 mushy grey fried pickle and the other 3 had only 2 each.Obviously old and mushy. Takes a long time for fried pickles to lose crunch and not sure why they were grey. Wasn't given areciept so no way to contact head office. I doubt this is the quality they expect from their promotional item. Pretty gross.Lost my business. Read more
Waited about 7 mins for all Canadian while no customer ahead of me. Last time i waited over 10mins for all Canadian. Got the... paper plate instead of real plate(while other customer uses real plate) If I have other choice I won?t be here. So far theworst AW i experienced. Read more