Reviews for Dairy Queen Grill & Chill in Surrey, BC
Do you like incredibly slow service and surly employees? Do you like burgers with wilted lettuce looking (and tasting) like... someone sat on them? Do you enjoy drinking watered down soft drinks that taste suspiciously like machine oil? Then by all meansgo here. For everyone else that wants a GOOD experience, go elsewhere, this location is absolutely horrible! I have given thisplace far too many chances at redemption over the years and have always been disappointed. If I could give this locationnegative stars I would. Read more
My family and I came here to order blizzards and what we got in return was soupy soft serve. The worker could not even turn it... upside down to show us at the end as it was already melted and liquidy. She gave it a slight turn and handed it to us. I willnot come here again as I didn't get what I came for and the ice cream was already melted when we received it. Wasted my money. Read more
Smaill line up at the drive - thru, but took over 30 minutes to get to the cashier. She told me had to pay cash or go inside to... pay - very aggresive and rude attitude. On my scale 0 out of TEN. I will not go to that dairy queen again. Read more
All Dairy Queens are pretty good. How can you go wrong with a Peanut Butter Parfait or a Blizzard or Charbroiled burgers. Seems... to me this one has always struggled. Whether its slow service or unclear communication I always tend to walk away feelingunderwhelmed. At least relative to other Dairy Queens I've been to. Not that I go a lot Can't really put my finger on exactlywhy I feel this way about this particular DQ. Seemed to be better this time, but still not feeling it, so I gave a 3 instead ofthe 2 I was expecting to give. Don't let me stop you. Go. Enjoy the treats. Just temper your expectations about service. Read more
Got two small blizzards for over $15. $1.89 extra to add cookie dough to one. We got got exactly three cookie dough bits for... $1.89. Also got a strawberry cheesecake blizzard, and only got 4 bits in it. Avoid this location, try anywhere else. Read more
Girl who was taking our order was very rude. My cousin was checking menu and he just looked at menu for only 2 sec and girl who... was taking order said "if u are going to take long , can I do some other work" . It was very rude because I own Gas station tooand I know how to treat a customer. If anyone treat a Customer like this in my Store , i will definitely give him/her lesson orHire a new person. I request Manager to please tell your staff to talk politely and teach them to do good Customer Service. Read more
Always busy location but it?s worth waiting for good food , staff is friendly and helpful. Big dining room and patio when it?s... ok to be outside. It?s got allot of treats for the sweet tooth and custom cakes made to order. Love the poutine and the burgers???? and no heartburn after eating it?s real food! Read more
Good burgers. Atmosphere was okay. No back ground music. Overall it's 4 stars