Reviews for McDonald's in Surrey, BC
The staffs are nice and can see they are very busy?.thus the 3 stars. I just don?t get with the online order? if I made an... online order but can?t pick them up when I arrived what?s the point of making an online order when I don?t save the time? Read more
The middle aged manager that was working there this afternoon was extremely rude for no reason. She has a serious attitude... problem. Read more
Last week I was waiting for my food and someone came back with half eaten cold fries, the employee took them and dumped them... back into the pile of fries that they serve to everyone, absolutely disgusting! Was there July 27, 2022 between 5-6pm. Read more
The manager on duty today was so rude , she was speaking loudly to us in front of the other costumers face after we asked her to... re make a coffee that had sugar in it. Her costumer obsession is really horrible Read more
Rude and terrible manager , asked her to remake an iced coffee that had sugar when asked for no sugar and she said no, then... proceeded to ask me if there was anything else she could help me with when I was standing there in shock of her denying making anew one.. she needs to retake a customer service course and learn the how to read her customers Read more
Ordered on Doordash, they make the food and the initial driver bails. So the food sits in bag for 20 min....before pickup, add... 10 min delivery. No one thought that this might make for cold soggy food? Doordash gives a discount, but the food ended up inthe garbage. A little common sense might have helped here Read more
This was probably the worst experience I?ve had at this location. Not only was it understaffed, I waited 10 mins at the front... counter to place my order (which was fine, they were busy), I then waited patiently for another 15 minutes for my order to comeup, which mysteriously disappeared from the being served screen. So I then proceeded to inquire about my order, apparently myBig Mac Bacon burger was sitting in the warming area, I watched as a server added some hot fries to an already cold sleevesitting in the warming area for fries and putting that in my bag. The topper to all this, is when I reached my home, I openedup me burger and the top bun was missing. So, going forward I will no longer be a patron of this MacDonalds. Very disappointed! Read more
Yesterday night a couple of really rude self entitled elders were giving hell to the poor employee there because they couldn't... grab their door dash pick-up, despite showing up 45 minutes after closing time ( the restaurant close an hour before theWalmart, CLEARLY indicated ) Despite being filmed by those morons the ladies cleaning up kept their cool and stayed polite withthem. Everytime I go there food is all right and so is service, keep up good work guys! Read more