Reviews for Ph? Hòa + Jazen Tea (Surrey) in Surrey, BC

poor customer service i took them 40 mins to bring the appetizer to our table after start eating they bring to us the pho hoa... while eating we found a hair in food . we told the witness and she came back saying i told the chef !!! i will being u antherbowl or you want to w free pho for next time!! i wasn't happy at all. Read more

My parents used to manage this chain restaurant when this store first opened about 20 years ago. This was basically my second... home as a kid. Lots of memories were held here, and I always looked forward to a hot bowl of pho after coming from school. Myparents left before all these changes to make the items on the menu more "westernized" about over a decade ago. I decided tocome back for nostalgia's sake. This place is now a shell of what it was before. They sacrificed alot of their authenticity andquality. The portions were barely anything. They seem to be cutting alot of corners, and its sad to see something of my pastturn out like this. It really is unrecognizable from what it was. If you are looking for authentic pho, there are places nearbythat are MILES better than this place. Read more

Noon on Sunday, only two tables (including mine) in the entire restaurant. Too bad I only found out the reason after having... noodles. This place is a JOKE. Extremely frustrated that I have to spend my own time to write this review but I really haveto. There are really good Vietnamese restaurants in Surrey and I seriously wonder how in the world this PhoHoa survives thislong. Unfortunately, not a single positive thing was seen here. Food & quality of service? J o k e. U will be drinking so muchwater once you are done with your noodle. First time visiting and 100% last time. Read more

If I could only use 1 word to describe this place now it would be? terrible. Quality of pho has worsened dramatically over the... last 3 years. This used to be my go to place as it was close to home and food was genuinely enjoyable however the change inmanagement resulted in them completely changing their ingredients into cheap, terrible tasting garbage. The taste as if someonehas soaked a paper towel in water and the meat looks like they cut up a rat in the back before serving it to you. Highly wouldnot recommend this place no matter how hungry you are. Better off saving your money and eating chips from the gas station acrossthe road. Read more

Ordered in store for takeout. Friendly and fast service. Vermicelli and sandwiches were high quality and tasty. Avoid the soup... and bubble tea, as broth is awful. Would go back for some items. Read more

Take the children to play in the nearby park and come to eat. Terrible food, the rice noodles are melted, the beef is very... little, the soup is delicious, but the MSG is too much, because I am thirsty after eating. The waiter seems to be in a badmood. Never go again! Read more

Bought 3 meals (soups) one being vegetarian brought home ate 1/4 before realizing I had moldy cauliflower in my food. Simply... offered me a refund and left it at that. Very sad to think I may get sick as a result of trusting a restaurant with my safety.Yes mistakes happen but this is unacceptable mistake. Also in past transactions they have forgotten things I've paid for 90percent of the time. Or simply gotten it wrong. They don't seem to take allergy warnings seriously as I asked for an item tonot be in my order due to this and it was given to me with the ingredients I asked to not be put in and they will not remakeonly pick the items out which is unsafe for an allergy. I would avoid such a place that doesn't take health and safetyseriously. Please be careful if you choose to eat here. Always inspect your food prior to eating. Read more

Vermicelli bowls in the past have always been hot and fresh but we?ve noticed that prices have gone up and portions have... lessened considerably. Shrimp and pork vermicelli was good but very small, with a serving of 3 tiny shrimp and a couple piecesof grilled pork. The new prices certainly don?t reflect the portion sizes therefore unlikely we?d visit again. Read more