Reviews for McDonald's in Susanville, CA
Let's me start off with I don't eat fast food much, so when I do I expect it to be hot. Well today the chicken nuggets were COLD... and stale, fries were warm not fresh and the new smokey double that they charge $13 for just the sandwich and can't even get theno sauce part of the order right. My advice go have a nice fresh made burger and fries from any sit down restaurant for less. Read more
Always stare at me weird I don't know why. They are very short with the dips. If I order lots of nuggets and ask for sauces I... end up with one maybe two. And usually not what I asked for. Other than that seems pretty fresh and I know they work tirelesslyand train alot. But some reason because they are always so busy I respect that they don't get mad at customers especiallydealing with rewards and and complicated transactions with so many changes in menu. Read more
Ordered in the drive through, had to pull forward for our food, fine. After noticing many others behind us getting their food... had to go in. Return to the car and half of the order is missing. Have to go back inside and have them actually make the otherhalf. How hard is it to read the screen and make sure what is on the screen is in the bag? Read more
At this McDonald's if you go inside to eat, you have to ring the cowbell for service. Otherwise the workers are focused on the... drive-thru orders. Read more
We stopped here so my boyfriend and our son could get a bite to eat on our road trip..I can't eat anything here, but I did get a... smoothie that was pretty good! The only issue was some jerk that stormed in with a snotty attitude, cursing at the employees,saying pretty rude remarks because he had been waiting a few extra minutes from the busy drive thru side..they wereshort-staffed because multiple employees had called in.. that's not the fault of those that do show up! Food service and retailare already stressful, adding these kinds of inevitable situations make them more so..but all the employees stayed calm, didn'tget angry, or snap back...they were incredibly kind and repeatedly apologized for the wait. We rarely visit a McDonald's, butI'll definitely stop at this one again next time we pass through..for another smoothie! Read more
I ordered the usual Quarter pounder with cheese no pickle, small fries, and a hi C orange...my burger had pickle on it...was not... happy because even tho I can remove the pickle I can still taste it. Other than that the service was fast. They should slow downa bit and not put the pickle on my burger. Read more
Currently undergoing renovations. No mobile ordering- drive through only. Handwritten sign that says no soft drinks... available. Luckily we came for caramel frappes which they had. Although the medium frappe costs the same price as a large. Read more
4 stars because the food is always good, always correct, and very fast. But some of the employees aren't very kind. I've had... food practically shoved into my car because they're trying to hurry, I've said things like "Thank you" and "have a good day" andgotten no response other than them shutting the window. Their employees could do better. Read more