Reviews for Starbucks in Susanville, CA
I didn't order the full of freaking ice. I ordered light iced matcha latte and what I got was literally full of ice. Fix it guys... . Read more
Needed some coffee after a long drive They only had vanilla as a sugar free option, but was still an ok place to relax before... getting back on the road Read more
The barista running the drive-thru window at ~3:00 on 4/25 was very kind ? he complimented my outfit & wrote ?have a great day!... :-)? on the lid of my cup. I?m kicking myself for not remembering his name, bc he def deserved the recognition via review! Read more
Usually very satisfied when I order here. I will say my drink was made correctly. Now with that being said the fact that I had... to wait 40 minutes for an iced chai is why this rating is so low. I understand being busy but 40 minutes for coffee isridiculous Read more
Above average Starbucks store next to grocery. Some seats in and out.
Coming through town, when I went here, it was very busy, but the service was fast and organized and the store itself was... beautiful and accommodating. My sister said it was the best hazelnut mocha she ever had from a Starbucks, and I really enjoyedmy coffee as well. Read more
Customer service is always fantastic. Wait times are not long. My only complaint is that staff occasionally gets my order wrong.... If I pay almost $7 for ONE cup of coffee I would prefer it to be made they way I ordered it. The environment inside iswonderful. The bathrooms are clean. The outdoor patio are is very enjoyable. Overall this Starbucks is amazimg. Read more
Service really needs improvement! Waited nearly two minutes no acknowledgment or service. Won't see me again.