Reviews for Subway in Susanville, CA
Just awful service. And the most sad sandwich you've ever seen. Out of 90% of things on the menu and puts topping on like its... coming out of his paycheck. Id give it a 0 stars if i could. Just go to the one on the other side of town at least the employeesat that one are cool. Read more
Went in to get dinner and there was no one at the counter. Rang the bell. Waited. Rang the bell again and a kid comes out and... tells me he’s on lunch until 5:45? Right at dinner time. Honestly ridiculous no one was scheduled to atleast cover his lunch.The other subway does not have some of the things the one in Walmart does. Very disappointed Read more
Meat sliced so thin you could starve a mouse. The amount of meat on here was so small I am sure this is a salad and not a sub.... Hate how skimpy they are becoming. Read more
The food is always good. I gave it a 4 star because the woman making the sandwich really never said anything. That would make... the customer service slightly under par. Read more
I went in to pick up a door dash order for a customer and waited patiently as the employee that was behind the counter was busy... helping another customer and he had indicated that his coworker was on break and that he would return shortly. Upon the returnof the employee that was on break the first employee that was currently working asked the employee that had returned from breakto please start the doordash orders. I promptly asked the employee that had just returned if he could start the delivery orderthat that was already late. His reply blew my mind as he told me that he had better things to do and if I didnt like it I couldleave. I had to unsign the order and leave taking multiple hits to my delivery ranking. Can we please get some adult supervisionin that store because children messing with someone's livelyhood without a care and customers experience should not be theregular occurrence. Furthermore you can not even leave a complaint on their customer service website without a receipt. So beprepared to encounter disrespectful employees that face zero consequence's for their actions Read more
The worker, chasea was very friendly and kind, gave good suggestions on what new things to try, and bakes really good cookies,... it was very quick service :) great experience here! Read more
Submitted an online order. Drove 15 minutes to get it. There was one person working (Curly redhead). I got back and saw she... forgot an entire sandwhich. Drove 15 minutes back and was greeted as if I was the one who messed up, despite my friendly,understanding attitude. No apology, nothin. She was out of lettuce, onion, bacon, etc. (No offer to simply just walk in theback and get more? Sheesh, better prep better) Threw the sanwhich on the counter. Suuuper rude. Greeat customer service girl HA Read more
Love the vibe the cleanliness and the great food