Reviews for White House Thai/American in Susanville, CA

High quality Thai food, one of the best places in Susanville! The owner was kind enough to have a little celebration for my... girlfriend?s birthday. The yellow curry was great, along with the sticky rice desert. Read more

Authentic Thai food. Vegetarian friendly.

I've eaten Thai food all over our country... This is some of the best I've had. My friends from Thailand would love it here!

Portions weren't terribly impressive, food wasn't that impressive either. Prices were HIGH. I can't decipher the chicken... scratch on the receipt, but $54 for 3 items and 2 iced teas is an expensive lunch. Won't be going back any timesoon... --Update-- So looking over the math more closely, and checking with my wife who confirmed the food was listed on themenu at $11.95 per item, I did the math. 11.95 x 3= 35.85. Iced tea at the traditional 3.00 x 2 = 6. 35.85 + 6 = 41.85, which iswhat they put on the tag at the very bottom before adding tax and then somehow writing in $53.90 above all that (and putting$53.90 on the actual credit card receipt). So it looks like ALL DINE IN CUSTOMERS are subject to an automatic gratuity of 20%,which we went back through user posted photos and found was tucked away somewhere in the menu, but definitely wasn't obviouslydisclosed on the receipt. Then they even charged me tax on the tip (is that even legal?), so it came out to 21.4%!! And thenyou get a receipt to sign with a blank spot to still leave a tip! Very misleading. This place is the lobby of a former minigolf place (and still looks as such), and they have the nerve to do a mandatory gratuity and serve mediocre food! The servicewas questionable, the guy was pushy and rushed us at the end, no wonder they have to make the tip mandatory! ---2ndUpdate--- So when the charge finally came through on my bank statement, the restaurant didn't process the charge with the extratip that I added (because I was unaware of the mandatory tip already being added) so the charge was just $53.90. It does makethe whole experience feel a bit less crooked, and I wanted to make sure my review was fair and accurate, so I included thisinformation. Read more

The food was outstanding! Some of the best fried rice I?ve ever had, and the spring roll sauce was delicious! Super friendly... atmosphere and the food came out very quickly! All in all a fantastic restaurant Read more

In Thailand this place would be considered elegant, by US standards it's a dump but either way the food is fantastic. Fresh... veggies, made quick and friendly service. It will quickly become a favorite when I'm in the area Read more

I didn't get sick so there's that. Food was lack-luster at best. Male waiter only grunted, not sure I ever heard a full word.

I've been here twice. The first time I got pad thai, and it tasted nothing like pad thai. It was edible, but nothing like any... other thai restaurant. The second time I got Garlic Lovers with tofu, which had to be the most uninspired thai meal I've everhad. Frozen peas, carrots, and broccoli with a mystery sauce, and crunchy garlic bits on top (and tofu added). If you've eatenthai anywhere else, this is edible, but can't compete. The food lacks the flavor of traditional thai restaurants. Staff isfriendly and there seems to be quite a regular clientele. Maybe the american meals are better? Read more