Reviews for Chick-fil-A in Suwanee, GA
I get lunch very often 2-3 times per week here. I can?t complain about the food but the portions are getting smaller. !
Disappointing ChickFilA experience. I waited 11 minutes for a Chicken Strip Entree and a Sweet Tea. 2 workers were eating food... and walking around aimlessly instead of helping prepare. One worker in the window would prepare food on a tray and set it to theside for her food runner, unfortunately there was no food runner and the food was just sitting there getting cold. Of course,all the managers and leaders about 7 of them were in a booth in the corner chit chatting while their subordinates struggled andstressed. This experience happened on 10/13/2022 at 11:20am. Food was fresh, 5 star to the kitchen and 5 star to the expo workerwho had no help and did the best she could, forgot my sauces, but I can forgive that. Read more
I am so disappointed. Every time I visit CFA on Moore road in Suwanee there will be at least one item missing or incorrect. My... salad today was horrible. I have called in the past to let them know but phone is never answered so I?ve had to leave a VM buthave not heard back from them. Sadly I feel like CFA is loosing that Awsome customer service that everyone is so used to. Read more
Great store, great customer service and even more positive is the kind gentleman they have greeting and checking on customers in... the dining area. It's always wonderful to see handi-able people with meaningful employment opportunities. Kudos to Chick-fil-Afor serving this area and those individuals with challenges in life ???? ???? ???? ???? Read more
We?re always supporting this Chick-Fil -A Location. I don't like to give a bad score however, this is the second time they... didn't fill my order correctly. Either they left out the spicy chicken sandwich or other items that were on the order. Veryinconvenient to go back and pick up the items that were missing. I am very disappointed in this poor service. I hope you canproperly train your staff well! Thanks! Read more
Pitiful little overpriced salad with barely any chicken (scraps of chicken tossed in on the side with wilted greens and minimal... veggies/toppings) ???? Drive thru service was also well below par for the reputation Chick-fil-A holds. The girls seems botheredby me and my order. I?ll return to my regular location and skip this one in the future. Read more
I ordered through the drive thru and when I ate my food, I noticed there was a literal piece of plastic in my Mac n cheese.... After noticing, I drove back up to the chick fil a and waited patiently in the DT. When I alerted a team member, she told me shehad no idea what to do because she was still in training. I drove to the pick up lane, and the man took the Mac n cheese from meand said ?would you like a refund?? I asked would it be for the mac and cheese or for the whole order, he said for the wholeorder. After he spoke with someone else, they informed him that he could only refund me for the mac and cheese and I told himI?ll take the refund. He comes back with a new mac n cheese and DEMANDS that I take it from him. I told him I didn?t want that.Mia begins to get frustrated with me and asks for the card I paid with after I informed her I paid with Apple Pay. She thenyelled at me and said they needed to see my phone for the Apple Pay. I was then refunded for a $3 mac and cheese. I feel as ifmy situation could have been handled better being that it is completely unacceptable that I found a food hazard. Read more
Shocked and surprised by the poor quality of food I received from here a few days ago. 1. My order was incorrect which I didn?t... realize until I had already driven away. 2. The diet lemonade was not consumable, tasted old and as if there was cleaner in it(see pic) 3. The bun in my chicken sandwich was so stale it crumbled while trying to eat it What happened to CFA??? Read more