Reviews for Jack in the Box in Swansea, IL
If I could give no stars ...the one in Swansea the girl around 615pm on 11-4-22 you ask for lemonade they run out ...then you... ask for fruit punch and suddenly they are all out when you are at the drive thru....apparently she doesn't know customer serviceskills she needs training....then closing the window mid sentence is very rude and shows they just hire anyone then they thinkthey almost got away with not completing the kids meal ....that black young girl was rude ...you spend money you don't have tospend there and they have the audacity to be rude ...no wonder everyone complains about this restaurant....they need bettertraining...sad they close the window while you talk to them....the girl said it's not her fault instead of saying sorry ...butshe is very rude I will spend my hard earned money where you get awesome customer service...that cashier needs way bettertraining...and should not mumble when talking i am not one of her girls...smh I wasted money should have went somewhere else ... Read more
I love making my own tacos. But, if I don't wanna make them.. Hands Down, Jack In The Box got the best Taco's over any fast food... to Muaw!! Love them!!... Try Jack in box Tacos, their off the chain good!! Read more
Lackadaisical attitude towards the customers, not quick at all with taking your order in a timely fashion, not proactive about... getting the orders out to the customers either. 40 minutes to wait total for 6 tacos and 2 drinks. Called customer service andthey still have not responded after 6 days. Read more
For what we ordered was VERY dismal. We ordered 4 Chicken Fajita Pitas and the filling was enough to fill only one, and THAT was... for $20 !?! They keep putting product out like this and I, for one, will NOT be coming back!! Read more
Ordered a home style chicken sandwich large fries and a vanilla shake the other night. One of the best chicken sandwiches that... I have had at a fast food restaurant, and the shake was the bomb diggity! Read more
In the drive through I dealt with two team members. The first one was very patient, and understanding. The second young lady was... not. She was very rude in her tone. Its not what she told me it's how she said it. Next time be a little bit more aware thatyour tone can make a bit difference in customer service ???? Read more
Staff was friendly and food was hot. Restaurant was clean
Out of town visit from Chicago had us craving something from my childhood I haven't had in years. It was call a SUPER TACO when... we would drive to Kimball n Fullerton in the 70s for this late night treat. ???? My craving was satisfied and felt they tastedexactly the same. All the Jack in the Box restaurants have long closed in Chicago but I can assure when we are in the St. Louisarea we will stop by. ???? Read more