Reviews for Subway in Swansea, IL
Ordered take out and received poor customer service. When I got home with the food was very unsatisfactory. My flat bread... seemed very unfresh and the sandwich was in shambles when unwrapped. I will not be ordering from this location again! Read more
Placed a order online I never received it was delivered to wrong the address. The manager refused to make it correct or... issue a refund. Free profits for this location. Read more
A little rude but the price is right and the food is always pretty fresh especially the bread which is the best there. Has... public restrooms and has handicap accessibility entrance and free parking. Get better customer service and I will change to a 5star. Read more
I guess they just let anyone walk in and get behind the counter cuz the girl who helped me looked like she didn?t even work... there. Had nothing on that indicated she worked there, she also kept asking me to repeat myself and I wondered if I wasn?tspeaking up until I saw both the airpods in her ears. Very unprofessional experience. Read more
Price was good, and they made the sandwiches exactly the way we asked. Normally I dont give fast food five stars, but they... earned it. Attentive, polite, personable, and professional from the start. Read more
I was just there and being a diabetic I love the chopped salads, I was greeted by an employee and I stated that I wanted a... chopped salad. This girl very shortly told me they didn't do that anymore, then proceeded to ask the other employees to backher up on her decision. No one else I could hear said anything confirming her choice. I guess if you don't want my businessthat is the way to drive me away. I will not be back ! Read more
First tried calling in a pick- order snd was told they could do that only curbside delivery or home delivery. Spent 45 mins in... Subway parking lot trying to maneuver through their online logging process. I was using a gift card. System made me startover. Which I did, but then duplicated my order. Fed up at this point I just let it go through. There was no curbsidedelivery, still had to go inside to collect my order. 3 people were inside ordering take out food. Yet the 2 ladies insidecouldn?t take a phone in order. This is the most convenien sub way for me, but I will find another that is customer friendly and actually wants business. Read more
I bought a couple of Footlong sandwiches at this Subway. Everyone was very helpful and gave me a goodly portion of meat and... veggies. The staff was very friendly and helpful! Read more