Reviews for Dunkin' in Swanzey, NH
Ordered ahead for walk-in, only to arrive to a drive-through only sign in the front door. When arrived to the window after... waiting 30 minutes for 7 cars, I was told I would have to go through the drive through again as my 2 coffees were not ready. Ileft, the $8 and prob luke warm coffee is not worth my time. Starbucks is looking good to me. Read more
Sat in line at the drive thru for 15 minutes , order my coffee. The drink was made wrong and it was drive thru only, I got there... attention at the door and no one would come to the door so there was a girl on her break at the back door so I asked if shecould get me another one made right and she told me I had to go back through the drive thru. So I explained to her that Ialready waited and I was not waiting another 15 minutes in line as the cars were out into the road and up the street. So shekindly went in and made another drink. So thank you Brandy Also on another note the reviews are right it's a hit or miss withgetting the drinks right Read more
This dunkin is extremely hit or miss. Some staff are speedy and respectful, while others are slow, incompetent, and rude. The... attitude of the woman working the drive-thru was ridiculous. No one is forcing you to work at Dunkin. Read more
Don?t come to this store if you expect your drinks to be made right. I usually get someone else?s mobile order or someone else?s... coffee when I come here and have to go back through to get it remade. Tonight I?m posting a review because 2 of the 3 drinks Iordered came out wrong, and when asked to remake the drinks they were slamming supplies around in frustration and as I left theystarted screaming about having to remake the drinks. If you?re into gambling, here is your place :) Read more
Ran out of cold brew (which I ordered ahead online) I get there is a promotion on pumpkin cold brew so they probably sell a lot,... but it was about 1pm so they clearly needed a lot more. This is frustrating because you pay online for something then have tosubstitute something else (which likely doesnt cost the same). Also this location charges $1.00 extra for oat milk which seemslike a lot... 30% price increase to make your drink with a dairy alternative?! Get with the times dunkin. Oat milk and H&H costroughly the same at the grocery store so this seems like a stretch (any dunkins I go to outside of the keene area only chargeabout 30cents which seems much more reasonable) Read more
AJ doesn?t belong working with the public and her So Called Manager is not nice either won?t be going back to that location ever... again someone should go in and train the manager customer service so maybe she can Train her employees too or just hire anothermanager and clean house. Just horrible service and rude people. There?s another 4 DD?s that are close enough by so drive pastthis one. Read more
This is only because I had to wait for mini bagel bites. Everyone else's Lattes came first. Drive thru was moving right along,... not waiting for lattes. First time in Dunkins in years......and last. Read more
Very clean great service,, management was really nice, you're looking for great food and good coffee this is the place