Reviews for Italian Dreams Pizza & Pasta in Sycamore, IL
Lately I have been seeing a lot of complaints about the customer service here, I have never had that experience they are so kind... and the delivery drivers are super cool and nice too. I am spoiled too in the aspect of having grown up closer to Chicago andhaving a bunch of great mom and pop places to choose dinner on a Friday from. But I recommend this place 5/5 everytime. Kidslove the pasta too. Read more
Great customer service, great food. We will continue to come back for our family because of this. The delivery person is always... very friendly and quick. Read more
Best pizza in DeKalb County, crispy thin-crust, fresh ingredients, ???? can't beat Italian Dreams!
Worst customer service ever! Called to let them know my order was wrong which was Hawaiian pizza with onion. Which it had been... pepper not onion and the girl on the phone was real nice and was willing to fix it. then called me back a minute later to tellme that the manager wouldn't replace my order cause the Hawaiian pizza comes with green pepper but it still had no onion. Mindyou their menu doesn't say anything about green pepper on it. When my husband goes to return it and get our money back for apizza that was made wrong the manager was giving my husband grief for returning it telling him and telling him that we wasted 20dollars of his food for nothing. I don't know who owns this that place now but maybe want to look into how you're Manger treatscustomers I've worked in this service for over 20yra and never have treated a customer the way we were treated today! I will notbe a return customer Read more
Pizza was fresh and pretty good. The prices are sky high, $80 plus tip for 3 large 1 topping pizzas.
Their prices have become outrageous the only money the drivers make is from tips nothing from Italian dreams and I used to love... ordering from them not anymore. I will not be ordering from them ever again. If I could have give them a zero star I would have Read more
They have the Best pizza in town awesome sauce!I couldn't keep Lily away! I highly recommend the clam chowder on Fridays! I have... ordered from there 2-3 times a week i have now stopped going when i had a problem i asked the owner to call me i never got acall then i waited there fot 25 min waiting to talk to him the next time i ordered he never found it a priority to talk to me isaid plz let him know i am now even more upset being kept waiting and being ignored abd my dinner getting cold have him call iam still waiting he never called me till this day he lost very great customers! I wont be back ill be going elsewhere a fewtimes a week!!! They went from 5stars to 1 very disappointed! !!... Read more
I love the Italian Dream pizza. Always fresh & hot.