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Reviews for Tim Hortons in Sylvan Lake, AB

A L 1 year ago
1

If I could give -5 stars I would have. Slowest Tim Hortons in Alberta. 20 minutes to get a coffee thru drive through with 7... cars ahead of us. We asked why they were so slow and told the young man at the window they had to be the slowest Tim Hortonsin Alberta. He informed us?I DON?T REALLY CARE?. Then walked away. I will never spend a cent in this Tim Hortons again. Owners don?t deserve any money from anyone when they hire staff like that. Maybe if no one ever went there maybe they wouldbe forced to improve. After all this is suppose to be a fast food industry. Read more

Gabriella Davis 1 year ago
5

Service was quick and staff was very friendly. The drinks I received were made in less than a minute and given to me right after... I ordered, and the food items were given right away after the drinks. Quickest stop I?ve ever had, Great job to those staffmembers on shift! Read more

Rose Thorns 1 year ago
1

I used to work at Tim's. There is no way two coffee's and a hot chocolate should take 9 minutes from ordering. We sat at the... window, and I could see a untouched coffee pot, and no one was pressing hot chocolate button. But they had time to talk. Thisis common lately. And the coffee was already made. I did not go back later for coffee for the road.. I went to McDonald'sinstead. Read more

Nola Wiswell 1 year ago
1

It takes 10 minutes from making order, to receiving the items ordered from the closest to the window the people in front of us... ordered three teeth we ordered two coffees and a hot chocolate. Beside for 6 minutes at the window itself. Read more

Fetina Petch 1 year ago
1

Unfortunately the number of files in the kitchen at this location was very disturbing, easy more the 20 flies. This location... didn?t provide the standard and quality that Tim Hortons strives for. Read more

Wes Johanson 1 year ago
4

Drive through looked too long but no till line up inside. Went in and ordered but could soon see bottleneck was kitchen which... was simply not big enough to accommodate number of orders coming through drive through and internal. Ordered in less than 3 min.Drinks in 2 more but took twenty to get food. In the end it seems when I corrected cashier feedback they I wanted a second eggand biscuit to clarify the second had sausage and cheddar I got only a sausage and cheddar, no egg. Very sad. Read more

Luke N 1 year ago
1

I keep ordering steeped tea with honey, there's never any honey in it. I didn't realize I was spending my hard earned money... here not to get what I pay for. The staff is friendly, but it's gotta be the slowest drivethru in Canada. 10/10 will avoid andget my teas at a different Tims. Read more

laura walton 1 year ago
1

Don't try the drive thru if you need to be anywhere in the next 12 hours. I could have grown and processed my own beans in the... time it took to get through the line of 4 cars. The absolute slowest service in the history of slow service. Read more