Reviews for Chipotle Mexican Grill in Syosset, NY
Their soda machine gives you sparkling water. Whatever you click lol. It?s almost as a joke and the cashier dude seems like he... doesn?t like colored people. They barely pack food in your bowl unless you ask for extra. Read more
Place a rather large order for our office and the food arrived refrigerator temperature. The quesadilla had no cheese in it. ... The burrito bowls were all wrong, and had 4-6 pieces of meat in them. The veggie bowl had no veggies. I tried to call thestore to complain, but can't get a human on the phone. Terrible service! zero stars if I could Read more
Sadly I had to stop coming to this Chipotle location after several years. The staff here make the experience too uncomfortable,... and the food never seems to be consistent. I've had many bad experiences here. Don't bother using the extra or light options inthe app for takeout or delivery. If you do choose extra something, they will give you less for some reason. Ask for lightcheese, they will give you extra instead. Either the child employees are all in on the prank, or they simply have yet to gainbasic literacy in reading english. The tall white ginger man was just the cherry on top. He's rude and goes out of his way tomake you feel as miserable as him. Bye Read more
The tall white man who works the cashier was so rude. I politely gave him my name and said I was picking up an order which I... assumed was on the shelf because I came about 20 mins late. Instead of looking at the shelf he just says ?It?s not ready? andcontinues to ring up the walk-in orders without paying attention to the people waiting for their mobile order. I end up havingto wait 15 more minutes until a different employee asks for my name and finds out my food was sitting on the shelf the ENTIRETIME. I thought this was just an isolated incident, but judging from the other reviews at this location it looks like it?s thesame guy being rude. I won?t be going back to this chipotle unless this guy gets fired. Terrible experience. Read more
The guy at the counter (tall, white ginger colored hair man) is rude and ruins my experience when I come into the store. I do... mobile pickup and he stares at me like I?m a disgusting monster but speaks to white customers so friendly and greets them with afriendly hi. I told him my name for my order and he glanced at the pickup shelf and said it wasn?t there. 10 minutes later heasked my name again and I said my name and he grabbed it off the shelf. It was there the whole time, I stood there waiting forno reason. He wasted my time, his attitude stinks, and he seems to treat non white customers in a rude manner. I come here allthe time, never coming back. I can?t believe chipotle would allow their customers to be treated like this. I come here so often,no anymore. Read more
Food is fine, service is absolutely terrible. Would much rather go to the Hicksville location. I was waiting for a mobile order... pickup, the cashier made eye contact then fully ignored me to ring up 3 walk in customers in a row without acknowledging mefurther. Not one word spoken to me, not even an ?I?ll be right with you? or something to that sort, absolute silence. Understood it was busy at the time, but shouldn?t the walk in and mobile customers at least be alternated? Ended up grabbing theorder myself from the counter, would have been nice if the cashier took 2 seconds and informed me my order might be there andnot on the usual mobile take out shelf behind the register. Read more
Absolutely awful.. I cannot believe how much this company has went down hill?. Entire order was wrong including half of my bowl... being empty.. Read more
I notice it is always a hit or miss with Chipotle. We ordered on their app a Garlic Guajillo Steak Bowl with brown rice, pinto... beans, fajita veggies, tomatoes red chilli salsa, sour cream and cheese. Picked up, drove home, and this is the bowl we got whenwe opened the top. I just dropped my fork! $15!!! No. I did not eat it yet, I scraped around looking for the items in myorder description. This plate of prepared food is just disappointing. Read more